Supported Accommodation Service Manager - Lewisham

St Christophers; Greater London; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Contributory pension scheme

Life Assurance (Death in service)

Employee assistance programme

Cycle to work scheme

Bluelightcard discounts

Training/ career development

Job summary

St Christopher's Fellowship is seeking an energetic, resourceful professional to manage challenging situations and support young people in a Lewisham-based supported accommodation home. You will motivate and guide residents, work with the team, and ensure safeguarding procedures are followed to promote safety and independence.

The role involves supervising staff, coordinating training, and maintaining housing policies and budgets while collaborating with external services to safeguard and

Qualifications

• At least three years' experience leaving-care/housing support for single homeless people or vulnerable groups.
• At least one year's experience managing and supporting professional staff.
• Understanding safeguarding and regulatory framework for residential services for 16+.
• Knowledge of issues leading to youth homelessness including alcohol/drug dependency and mental health.
• Knowledge of welfare benefits system and related agencies.

Responsibilities

• Safeguard young people through effective management strategies and collaboration with external agencies.
• Provide regular supervision and development for staff, sourcing/training where required.
• Ensure housing management policies, maximise income, manage licences and referrals.
• Maintain staffing levels through rota planning and recruitment within budgets.

Skills

Staff supervision

Safeguarding

Risk assessment

Conflict management

Interagency collaboration

Education

NVQ Level 4 or equivalent

Job description

We are looking for a resourceful, energetic and approachable individual who is confident in managing challenging situations and behaviours. You will play a key role in motivating and supporting young people to make positive choices, manage risks and develop their independence, while working collaboratively with a dedicated team of professional staff within a supported accommodation home in Lewisham. Key aspects of the job will be:

• To safeguard young people through effective management strategies, collaborative working with external agencies and emergency services, and full compliance with local authority safeguarding procedures.
• To provide regular supervision and support to staff, identifying training and development needs to ensure required performance and professional standards are met. To source and/or deliver appropriate training and coaching where required.
• To ensure housing management policies and procedures are effectively implemented, including maximising income, managing licences and ensuring fair, transparent and equitable referral processes.
• To ensure appropriate staffing levels are maintained within the home through effective rota planning and, where necessary, the recruitment of locum staff. To ensure staffing requirements are met within agreed staffing budgets., At St Christopher's, we are committed to safeguarding and promoting the welfare of all children and young people in our care.

Requirements

• At least three years' experience of providing leaving-care and/or housing support to single homeless people or other vulnerable client groups, including young people.
• At least one year's experience of effectively managing and supporting professional staff.
• A good understanding of safeguarding and the legal and regulatory framework relevant to the provision of residential and supported accommodation services for young people aged 16 and over.
• A thorough understanding of the issues that can lead to young people becoming homeless, including alcohol and drug dependency, mental health difficulties and other complex needs.
• Good knowledge of the welfare benefits system, together with an understanding of the range of statutory and voluntary agencies, resources and services available to support young people.
• A good understanding of health and safety requirements and procedures, with the ability to identify, assess and minimise risks.
• A strong commitment to supporting young people, with the ability to build positive and professional relationships with individuals from a wide range of backgrounds and to manage challenging and conflict situations effectively.
• A vocational or management qualification at NVQ Level 4 or equivalent would be desirable.

Our Vision

Our vision is for every child and young person to be safe, loved and happy, to reach their full potential and have a bright and positive future.

St Christopher's is a leading charity supporting children and young people. We are proud of our long history of providing fostering, children's homes and innovative leaving-care services across the UK. We have a passionate commitment to the young people we support, placing them at the heart of everything we do. We strive to provide safe, nurturing and positive life experiences for young people who are unable to remain in their parental or foster homes, helping them to build confidence, develop their independence and achieve their aspirations.

St Christopher's Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Organisation St Christopher's Fellowship View profile Registered Charity 101 - 500 We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man

Benefits

• Competitive Salary £ 45,195 per annum.
• A friendly working environment at a values-led charitable organisation.
• 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhancedmaternityand company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employeeassistanceprogramme, offering counselling, financialadviceand legal support.
• Cycle to work scheme.
• Bluelightcard; discount shopping scheme at hundreds of retailers across the UK both in store and online.
• Discretionary funded training programs for you to explore andattainnew and relevant skills.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.