Supported Accommodation Project Manager - Female only

Job Description

Aspire Personal Development Services is an employee-owned organisation committed to the ongoing development of both the individuals we support and the staff teams who work with them.

Our 17-bedded female-only emergency accommodation service operates 24/7, 365 days a year, providing short-term accommodation and tailored support to empower individuals to achieve positive outcomes and transition into independent living.

Core Purpose Of The Role

This is an opportunity to join an award-winning, progressive organisation. You will be dedicated to achieving the very highest standards within the service. You will join a small relationship-driven team in a fast-paced environment committed to developing and enhancing our current Support Service experience.

The Project Manager will manage the service, supported by the Regional Manager, ensuring it is outcomes-focused and supports individuals in moving to more independent accommodations. Responsibilities include operational management, resource allocation, and leading a team that provides housing support.

Key Responsibilities:

• Develop and implement strategies to improve service delivery and outcomes for the people we support.
• Ensure all accidents, incidents, follow-up reports, and other notifiable occurrences follow correct procedures and accurately reflect the service's nature.
• Implement policies and procedures to enhance service effectiveness and ensure best practices.
• Lead, inspire, and develop a dedicated staff team, fostering a culture of excellence and continuous improvement.
• Provide coaching, supervision, and performance management to build a skilled and motivated workforce.
• Manage employee relations concerns, including grievances, disciplinaries, and conflict resolution, in line with organisational policies and best practices.
• Demonstrate efficient rota management skills, ensuring adequate staffing levels while minimising agency dependency and controlling costs.
• Engage with stakeholders, including supported individuals, families, staff, and external partners, to gather insights and feedback.
• Work within financial parameters and optimise resource efficiencies.
• Ensure effective resource allocation to meet service users' needs.
• Develop strategies to optimise staff rotas, minimise temporary agency staff use.
• Manage budgets to ensure financial sustainability and resource efficiency.
• Strengthen relationships with external partners to enhance service provision and referral pathways.
• Conduct regular service reviews and audits to ensure compliance with regulatory and contractual requirements.
• Collaborate with the Learning and Development Manager to support training sessions and workshops to build capacity and skills within the organisation.

Candidate Requirements:

• Experience working within the care sector.
• Experience in resource planning and staff management.
• Strong interpersonal skills with the ability to develop and maintain relationships, understanding individual needs.
• Ability to work to best practice standards.
• Energy and drive to succeed.

Employee Benefits:

• Strong support and leadership.
• Excellent learning and development opportunities through coaching and mentoring, both in classroom and on-the-job environments.
• Access to employee discount schemes and referral recruitment bonuses.
• Contributory pension scheme and 4x annual salary life assurance benefit.
• Employee Health Assured assistance programme.
• Cycle to Work scheme.
• Opportunity to shadow and observe experienced support workers.
• Competitive pay rates.
• As an employee-owned organisation, eligible employees are owners of Aspire via the Trust.

This role is initially offered as a six-month fixed-term contract. Upon successful completion of probation, there may be opportunities for extension or transition to a permanent position, depending on performance and business needs.

PVG checks and two references (including one from your most recent employer) will be required for the successful candidate.