Support Workers

Treherne Care Group; Dolgellau; On-site; GBP 21,000 - 28,000; Full time

Job summary

Treherne Care Group is seeking compassionate Support Workers to provide high-quality home care to clients in their own homes in Wales. You will support daily living activities, promote independence and dignity, and work closely with families and health professionals.

This role requires flexibility including evenings, weekends, and sleep-ins, with ongoing training and professional development to ensure high standards of care.

Qualifications

• Provide day-to-day personal care and emotional support per individual needs.
• Follow person-centred care plans and risk management.
• Maintain confidentiality and accurate care records.

Responsibilities

• Provide personal care and support including daily living activities.
• Implement behaviour management strategies.
• Maintain accurate records and report changes to healthcare professionals.
• Engage clients in meaningful activities to promote wellbeing.
• Collaborate with families and healthcare providers to tailor care plans.
• Support safe transport to appointments and activities.
• Offer companionship and emotional support.

Skills

Personal care

Behaviour support

Record keeping

Communication

Teamwork

Health & safety

Safeguarding

Professional conduct

Job description

We are seeking compassionate and dedicated Support Workers to join our team.

The ideal candidates will play a vital role in providing high-quality care and support to individuals in their own homes.

This position requires a commitment to enhancing the quality of life for our service users while promoting their independence and dignity.

Responsibilities

• Provide personal care and support to individuals, which may include assistance with daily living activities such as bathing, dressing, and meal preparation.
• Implement behaviour management strategies to support clients who may show challenging behaviours.
• Maintain accurate records of service user care and progress, reporting any changes to the appropriate healthcare professionals.
• Engage service users in meaningful activities that promote mental and emotional well-being.
• Collaborate with families, healthcare providers, and other support staff to create tailored care programmes.
• Drive service users to health appointments or social activities as required, ensuring their comfort and safety during transport.
• Provide companionship and emotional support to service users, fostering a trusting relationship.

1. Direct Support and Care

• Provide day-to-day personal care and emotional support according to individual needs.
• Follow and contribute to person-centred care plans and support strategies.
• Follow and contribute to the risk assessment and risk management plans of individuals.
• Assist individuals with personal hygiene, dressing, medication routines, and mobility where required.
• Promote good sleep routines, relaxation, and wellbeing in line with the individual's preferences.
• Encourage and enable individuals to complete household tasks, budgeting, and meal preparation.
• Support individuals to attend health appointments and follow prescribed treatment plans.
• Promote meaningful routines, independence, and opportunities for choice.

2. Community Engagement and Social Inclusion

• Support individuals to access local amenities, services, and social opportunities.
• Encourage participation in leisure, educational, and vocational activities.
• Promote confidence in using public transport and navigating local environments.

3. Teamwork and Communication

• Work in close partnership with colleagues, managers, and professionals.
• Attend and contribute to handovers, team meetings, and reflective discussions.
• Maintain clear and respectful communication at all times, including lone working scenarios.
• Promote team values and mutual respect among colleagues.

4. Record Keeping and Confidentiality

• Complete daily records and reports accurately and promptly.
• Ensure all written and verbal information is handled in line with confidentiality policies.
• Contribute to ongoing review and evaluation of outcome focused plans, individual support plans and risk management plans.

5. Health, SafetySafeguarding

• Promote a safe and clean working environment.
• Follow Health & Safety and Infection Control policies and procedures.

6. Safeguarding

• Report concerns, incidents, or unsafe practices immediately.
• Safeguard individuals by following internal and multi-agency safeguarding procedures.

7. Personal Development and Conduct

• Complete all mandatory training and engage in ongoing learning and CPD in line with Company procedures and legislative requirements. (this includes attending training when not on shift).
• Work flexibly, including evenings, weekends, sleep-ins or waking nights.
• Maintain SCW registration and adhere to the Code of Professional Practice.
• Adhere to Treherne Care Group Code of Conduct.
• Demonstrate a professional, compassionate, and proactive approach at all times.

General Requirements

• Understand that care is a skilled, regulated profession, and work accordingly.
• Attend all shifts as per rota and arrive on time to ensure safe handover, in line with team/site procedures.
• Accept lone working responsibilities when required and maintain safe communication.
• Participate in team efforts to cover absence or additional needs when possible.
• Respect the dignity, privacy, and personal rights of all individuals supported.