Support Worker - Ty Ogwr - Bridgend

The Wallich; Bridgend; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Wallich, a leading charity in Wales, is seeking a dedicated individual to provide residential support to vulnerable service users in Bridgend. This role will involve empowering individuals by fostering independence and helping them manage their housing issues. Applicants should have a valid driving license and access to their own vehicle. Join a committed team in making a difference to people's lives.

Benefits

Comprehensive training and development

Supportive team environment

Employee assistance program

Qualifications

• Driving License and access to own vehicle is essential.
• Experience in providing support to vulnerable individuals is preferable.

Responsibilities

• Provide residential support to enable service users to achieve independence.
• Assist with housing management needs and respond to disturbances.
• Maintain a safe and secure environment for residents.

Skills

Empowerment

Communication

Crisis Management

Job description

Hours of Work: 37.5 hours per week, as per rota, to include weekends, evening and nights

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallichwww.thewallich.com/about-us

Project Description

The project operates in Bridgend working with homeless and vulnerably housed service users. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety

- Promoting Independence and Control

- Promoting Economic Progress and Financial Control

- Promoting Health and Wellbeing

Purpose of Role

To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

Also, to provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidance page for tips on what to include:

Job Description Link

Employee Benefits

Closing date for this vacancy is 26th June 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464