Support Worker - Tenancy Support

Care Support Scotland; Dalkeith; On-site; GBP 24,000 - 32,000; Full time

Job summary

A community support organization in Scotland is seeking a Tenancy Support Worker to empower individuals in maintaining their tenancies. This role involves offering tailored support, managing rental payments, and promoting overall well-being. The ideal candidate will participate in personal development training and be passionate about helping others live independently.

Benefits

Death in service benefit

Enhanced Sick Pay

Fully funded qualifications

Career development opportunities

Qualifications

• Access to a car for rural outreach.
• Experience or interest in housing, social care, or community support.
• Qualified or working towards SSSC requirements.

Responsibilities

• Empower individuals to sustain tenancies.
• Provide tailored, hands-on support.
• Implement support plans and manage tenant well-being.

Skills

Empathy

Strong communication

Problem-solving

Ability to work autonomously

Education

SSSC qualification or willingness to achieve

Job description

CV’S are not accepted, application forms only

Due to rural location, a full driving licence and access to a car is essential Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.

Why work with us?

We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:

• Death in benefit cover (2 times salary)
• Enhanced Sick Pay
• Fully funded qualifications
• Career development and progression opportunities

Who we are looking for

We are looking for a hard-working and enthusiastic Tenancy Support Worker to join our expanding team. This is a fantastic opportunity for someone passionate about a career in social care who wants to gain valuable hands-on experience and enhance their skillset. Above all, we want someone that shares in our values. Our mission is to provide positive, life-changing support, delivered by inspiring, professional staff.

As a Tenancy Support Worker, you will play crucial role in empowering individuals to sustain their tenancies. You will provide tailored, hands-on support, helping them navigate challenges such as financial difficulties, accessing resources, and improving overall wellbeing. This role focuses on tenancy-related support, so a strong understanding of housing issues and tenancy management is essential. You’ll help individuals set up and maintain their homes, manage rent payments, deal with arrears, and avoid the risk of eviction. A good working knowledge of the welfare benefits system, including Universal Credit and Housing Benefit, will be beneficial.

Role and Responsibilities:

• Provide support that positively impacts person’s we support health and wellbeing
• Contribute and implement support plans
• Be responsible for the delivery of all support and its administration, including tenancy support to sustain

Essential Skills and Attributes

• Access to a car due to rural outreach locations
• Empathetic and Patient
• Ability to work as part of a team and on your own initiative
• Ability to engage in continuous development, including formal learning
• Passion for helping people live independently
• Experience or interest in housing, social care, or community support
• Strong communication and problem-solving skills
• Qualified to the level required by the SSSC as a support worker in a housing support service, or a willingness to work towards and to successfully complete qualification within the SSSC specified timeframe.

Desired Skills and Attributes:

• Understanding of benefits and budgeting support
• If you’re starting a career in social care, or are already working in social care but don’t have the qualifications just yet, we will support you to gain the appropriate qualifications needed to register without condition with the SSSC.
• We want to encourage our staff and their own personal development. Training will be provided to help you excel in your role. We offer funded SCQF levelled qualifications, such as SVQs as part of your development plan.

About the Service

We offer a range of support across Midlothian through our Midlothian Temporary accommodation partnership. We provide a range of service models including, Housing First and Tenancy Support with support being provided in people’s homes.