Support Worker Team Manager in Whitstable)

New Appointments Group; Whitstable; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une organisation indépendante respectée recherche un Manager d'équipe de travailleurs sociaux pour superviser les opérations et garantir un soutien de qualité aux jeunes en transition. Ce rôle crucial nécessite un leadership fort, une expérience en gestion d'équipe, et un engagement à promouvoir l'indépendance des jeunes.

Benefits

33 jours de congés annuels (25 jours + 8 jours fériés)

Assurance vie (2 x salaire de base)

Membres Westfield Health (remboursement sur les services de santé + réductions)

Contribution au régime de pension (4% employeur / 4% employé)

Équipement fourni (ordinateur portable, téléphone, etc.)

Remboursement de kilométrage

Programme de référence

Période d'essai de 6 mois

Qualifications

• Expérience prouvée dans la gestion d'équipes de soutien dans le secteur social.
• Compréhension solide des normes de protection et des exigences légales.
• Licences de conduire complète requise.

Responsibilities

• Diriger et soutenir une équipe de travailleurs sociaux sur le terrain.
• Gérer la productivité de l'équipe et les exigences contractuelles.
• Assurer le respect des normes de qualité et de conformité.

Skills

Leadership

Communication

Organisation

Prise de décision

Education

Expérience en gestion d'équipes de soutien

Compréhension des normes de protection et de planification des soins

Job description

Job Title: Support Worker Team Manager

Location: Kent (Field-Based)

Salary: Competitive + Benefits

Job Type: Full-time, Permanent

About the Role:

We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.

This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.

Key Responsibilities:

* Lead, supervise and support a team of field-based Support Workers across Kent

* Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits

* Manage team productivity, ensuring all contractual and legislative requirements are met

* Monitor, review, and report staff performance and service delivery against KPIs

* Provide guidance and safeguarding support to staff and young people living independently

* Cover staff absences and provide on-call support during peak times or emergencies

* Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)

* Maintain accurate records and ensure consistent delivery of care plans

* Promote independence and life skills among young people (e.g., budgeting, health, social engagement)

* Lead in workforce planning, training, and personal development initiatives

* Handle disciplinary, absence and performance matters professionally and in line with policy

* Ensure compliance with equality, diversity, safeguarding, and health & safety policies

What We're Looking For:

* Proven experience managing support teams in a social care, supported living, or youth service environment

* Strong understanding of safeguarding, care planning and OFSTED standards

* Excellent leadership, communication, and stakeholder management skills

* Able to work autonomously and manage a remote, field-based team

* Strong organisational and decision-making skills

* Commitment to empowering young people and supporting their independence

* Full UK Driving Licence (essential)

What's in it for you?

* 33 days annual leave (25 days + 8 bank holidays)

* Life Cover (2 x basic salary)

* Westfield Health membership (cashback on health services + discounts)

* Pension contribution (4% employer / 4% employee)

* Equipment provided (laptop, phone etc. as required)

* Mileage reimbursed (claimable from home)

* Referral scheme

* 6-month probation period

The role is subject to Disclosure and Barring Service (DBS) checks.

Interested?

If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.