Support Worker Team Manager

Fundacion Nuestros Hijos; Whitstable; On-site; GBP 37,000 - 53,000; Full time

Job summary

An established industry player in housing solutions is seeking a dedicated Support Worker Team Manager. This role involves overseeing a team of support workers, ensuring high-quality care for young individuals transitioning to independent living. The ideal candidate will demonstrate strong leadership, effective communication, and a solid understanding of safeguarding practices. With a focus on team development and compliance, this position offers a rewarding opportunity to make a significant impact in the lives of young people. Join a dynamic team that values equality, diversity, and inclusion, and enjoy a comprehensive benefits package including generous leave and health membership.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

Employee Assistance Programme

Referral scheme

Laptop and phone provided

Pension contribution

Qualifications

• Experience in leadership and team management in a support role.
• Strong understanding of safeguarding practices and compliance.

Responsibilities

• Oversee the Support Worker Team, ensuring high-quality support for young people.
• Monitor staff performance and ensure compliance with legislation.

Skills

Leadership & Team Management

Safeguarding & Compliance Knowledge

Strong Communication

Organisational Skills

Problem-Solving & Decision-Making

Relationship Building

IT & Record-Keeping

Adaptability & Flexibility

Job description

Job Title:Support Worker Team Manager

Location: Kent

Salary: £37,279-£52,302

Hours: Monday-Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose Of The Role

Our client, a leading provider of housing solutions, is seeking a Support Worker Team to oversee the Support Worker Team, ensuring high-quality support for care leavers and unaccompanied young people transitioning to independent living.

The manager provides guidance to staff, monitors care plans, sets Key Performance Objectives (KPOs), and ensures compliance with relevant legislation and contractual requirements.

Key Responsibilities

• Plan and prioritise tasks to complete 1-to-1s, performance reviews, and care plan monitoring.
• Manage and support a team of Support Workers across Kent, ensuring productivity and quality.
• Meet personal and team Key Performance Objectives in line with contractual and Ofsted standards.
• Monitor staff performance, address issues such as absence or capability, and provide field cover as needed.
• Liaise with stakeholders including local authorities, NHS, Police, and other agencies.
• Ensure staff training and development align with regulatory and contractual requirements.
• Support young people transitioning to independent living, including life skills development.
• Maintain accurate, up-to-date care plans and service records.
• Promote safeguarding and respond to concerns in accordance with company policy.
• Participate in service improvement activities and team meetings.
• Uphold equality, diversity, and inclusion in all aspects of service delivery.
  
  

Required Skills

• Leadership & Team Management Ability to lead, support, and manage staff performance effectively.
• Safeguarding & Compliance Knowledge Solid understanding of safeguarding practices and relevant legislation.
• Strong Communication Clear and professional communication with young people, staff, and external agencies.
• Organisational Skills Efficient planning, time management, and ability to prioritise competing demands.
• Problem-Solving & Decision-Making Confidence in handling complex issues and making sound decisions.
• Relationship Building Strong interpersonal skills to engage with diverse individuals and partners.
• IT & Record-Keeping Competent in using digital systems for documentation and reporting.
• Adaptability & Flexibility Able to respond to emergencies, cover shifts, and adjust to service needs.
  
  

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme
  
  

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.