Support Worker Team Manager

New Appointments Group; Whitstable; On-site; GBP 30,000 - 45,000; Full time

Job summary

A respected organisation in Kent is looking for a Support Worker Team Manager to lead a dedicated team supporting young people transitioning to independent living. You'll oversee operations and ensure compliance with standards while promoting empowerment among the youth. This managerial role offers competitive pay and involves engaging with various stakeholders to deliver high-quality care. Join a passionate team making a meaningful impact.

Benefits

33 days annual leave

Life Cover

Westfield Health membership

Pension contribution

Equipment provided

Mileage reimbursed

Referral scheme

6-month probation period

Qualifications

• Proven experience managing support teams in social care.
• Strong understanding of safeguarding and care planning.
• Commitment to empowering young people.

Responsibilities

• Lead and support a team of field-based Support Workers.
• Ensure compliance with legislation and contractual obligations.
• Monitor and report staff performance against KPIs.

Skills

Leadership

Communication

Stakeholder Management

Decision-Making

Organizational Skills

Education

Experience in Social Care Management

Understanding of OFSTED Standards

Full UK Driving Licence

Job description

Job Title: Support Worker Team Manager
Location: Kent (Field-Based)

Salary: Competitive + Benefits
Job Type: Full-time, Permanent

About the Role:
We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.

This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.

Key Responsibilities:

• Lead, supervise and support a team of field-based Support Workers across Kent
• Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
• Manage team productivity, ensuring all contractual and legislative requirements are met
• Monitor, review, and report staff performance and service delivery against KPIs
• Provide guidance and safeguarding support to staff and young people living independently
• Cover staff absences and provide on-call support during peak times or emergencies
• Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
• Maintain accurate records and ensure consistent delivery of care plans
• Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
• Lead in workforce planning, training, and personal development initiatives
• Handle disciplinary, absence and performance matters professionally and in line with policy
• Ensure compliance with equality, diversity, safeguarding, and health & safety policies

What We're Looking For:

• Proven experience managing support teams in a social care, supported living, or youth service environment
• Strong understanding of safeguarding, care planning and OFSTED standards
• Excellent leadership, communication, and stakeholder management skills
• Able to work autonomously and manage a remote, field-based team
• Strong organisational and decision-making skills
• Commitment to empowering young people and supporting their independence
• Full UK Driving Licence (essential)

What's in it for you?

• 33 days annual leave (25 days + 8 bank holidays)
• Life Cover (2 x basic salary)
• Westfield Health membership (cashback on health services + discounts)
• Pension contribution (4% employer / 4% employee)
• Equipment provided (laptop, phone etc. as required)
• Mileage reimbursed (claimable from home)
• Referral scheme
• 6-month probation period

The role is subject to Disclosure and Barring Service (DBS) checks.

Interested?
If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at (url removed) for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.