Support Worker Supported Living

AVS Newcastle ltd; Portsmouth; On-site; GBP 13,000 - 23,000; Full time

Job summary

Join a rewarding role as a Support Worker in Portsmouth, helping individuals in need by providing practical and emotional support. With flexible hours and opportunities for career progression, this role allows you to make a tangible difference in your community while enjoying extensive benefits and a collaborative team environment.

Benefits

36 days annual leave + option to buy 5 extra days

Up to 6% contributory pension

Flexible working options

Wide range of career opportunities

Access to Blue Light Discount Card

Access to mental health and wellbeing assistance

Qualifications

• Passionate and enthusiastic person with great people skills.
• Caring, patient, and helpful nature.
• No professional experience required.

Responsibilities

• Providing practical and emotional support to service users.
• Responding to referrals from Clinicians and Community Health Professionals.
• Assessing service users' needs and following support plans.

Skills

Good knowledge of NHS and Social Care services

Ability to improve service quality

Professionalism in handling queries

Flexibility in working hours

Job description

Support Worker

Location: Hampshire (Portsmouth area)

Salary: £22,932 FTE (£13,759 for 21-hour week) per annum

Hours: 21 per week (typically working 9am 5pm, Mon, Thur, Fri each week)

Fixed term contract until 31stMarch 2026

Driving Requirement: Full UK licence, at least 2 years

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someones life. No professional experience? No problem. If you can make someone, feel cared for and comfortable then youd be a perfect fit for us.

Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. Its not just a job, but an amazing way to give back to your community.

A day in the life of a Service Support Worker will involve:

• Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users.
• Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
• Responding to referrals from Clinicians and Community Health Professionals.
• Assess service users needs, complete and follow a support plan for the individual.
• Supporting service users in the weeks after hospital discharge or to prevent readmission.
• Taking someone to a hospital appointment that they otherwise couldnt get to or be picking up prescriptions and shopping.
  
  

To Be a Successful Service Support Worker, Youll Need

• Have a good knowledge of services provided by the NHS and Social Care.
• Be able to make things great. You know how to improve service quality for the benefit of users.
• Be professional. You can deal with queries in a diplomatic and confidential manner.
• Love being flexible. Working hours out with the norm suits you.
  
  

There is no personal care or administration of medication for this role.

Interested?Closingdatefor applications is 23.59 onSunday 8thJune 2025.

In Return For Your Commitment And Expertise, Youll Get

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days (pro rata).
• Pension scheme:Up to 6% contributory pension.
• Flexible working:We do our best to accommodate your preferred work style.
• Learning & Development:Wide range of career opportunities + comprehensive learning.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support:Access to mental health and wellbeing assistance.
• Team Working:Support our mission in a collaborative team.
  
  

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders