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Support Worker: Street Team (Edinburgh)
Simonscotland
City of Edinburgh
On-site
GBP 24,000 - 30,000
Full time
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Job summary
A leading charity in Scotland is seeking passionate individuals for their Edinburgh street team. The role focuses on supporting people facing homelessness, building relationships, and providing essential care. This challenging position offers an incredible opportunity to make a significant difference in the lives of many.
Qualifications
- Must be registered with SSSC or willing to become so.
- Experience with mental ill health and substance use is essential.
Responsibilities
- Develop relationships fostering trust with the community.
- Support community members by linking them to essential services.
- Work collaboratively with teams to achieve community outcomes.
Skills
Education
Job description
Simon Community Scotland is the largest provider of homelessness services in Scotland.
Our vision is for everyone to have a safe place to live with access to the support they need. We help make positive things happen for people facing extremely difficult circumstances every day.
Everything we do is about and for people: the people we support, our staff, our partners, and everyone affected by homelessness.
Our values are built into every area of activity and tell the story of how people remain at the heart of the Simon Community.
The Simon Community is Scotland's leading homelessness charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers, and people that we support.
We are looking for someone passionate about changing the expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion, and stigma. They often engage in risk-taking behaviors that put their physical and mental health, and their lives at risk. Despite their challenges, they have incredible resilience, survival skills, and a wicked sense of humor. They know what a good, and not-so-good service looks like.
Creating strong partnership relationships is essential to offer the best options for the people we support and help them link in with services they may have struggled to access in the past.
Our Edinburgh street team responds to people who are rough sleeping, meeting them where they are and providing that crucial first link into care. The team is out and about in all weathers on foot, bike, and car reaching out to all areas of Edinburgh. Supporting someone through the initial first steps on the journey from rough sleeping to more settled arrangements is challenging but incredibly rewarding and with this role, you will have the opportunity to work with those who are most far removed from society and show them that they matter.
Our values support:
● Warmth and Positive Regard
● Inclusion and Participation
● Innovation and Personalisation of Care and Support
● Ambition
● Partnership
● Learning and leadership
Your key responsibilities to support those values will be:
● Developing honest and open relationships with our community that foster trust
● Using our training and reflective practice to develop additional skills to support and respond appropriately to our community who have experienced trauma
● Working with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect, and kindness
● Working as part of a team with a range of experiences and knowledge to the benefit of our community
● Supporting our community to influence their care and support to meet their goals
● Fostering connection, hope, a positive identity and meaning in life, and a sense of control for our community
● Working with other teams in SCS and with partners to support good outcomes for our community
● Seeking opportunities that will make a difference to our community
● Ensuring that our places reflect the respect we hold for our community
Frontline staff must be registered with SSSC and uphold the standards and values of the SSSC Code of Practice.
Training and qualifications:
Essential:
- SVQ 3 social care or willing to work towards
- SSSC Registered or willing to become so
Desirable:
- Trauma-informed practice
- Assist / MHFA / SafeTalk trained
- Naloxone trained
- Mental Health or Substance Use qualifications
Experience:
Essential:
- Providing support to people with a range of experiences including homelessness,
mental ill health and/or substance use
- Working in a fast-paced environment that requires quick decision-making
Desirable:
- The lived experience of homelessness
- Experience working with a range of agencies as a team
- Networking and connecting skills
-Experience working with a range of agencies as a team
-Providing support to people with a range of experiences including homelessness, mental ill health, and/or substance use
-Networking and connecting skills
Knowledge and Skills:
Essential:
- Experience of working with people with a variety of individual and cultural beliefs
- Ability to use empathy and relational skills to build positive relationships with our community and colleagues
- Understanding of, and ability to work within ethical and relational boundaries
- Ability to work independently and as part of a team
- Desire to reflect, learn, and develop innovative practice
Desirable:
- Knowledge and understanding of homelessness, addictions, and mental health
- Understanding of services that support homelessness, substance use, and mental health
- Evidence of good communication skills; written, verbal, and digital
Personal:
Essential:
- Being a positive person who leads by example
- Have a willingness to learn and adapt to each situation
- Honest, ethical, and committed to our values at SCS
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