Support Worker - South Tyneside (Concorde Way)

Lifeway’s Group; Jarrow; On-site; Full time

Job summary

Join a forward-thinking organization that is dedicated to providing exceptional support to adults with complex needs. As a Support Worker, you will play a crucial role in empowering individuals to lead fulfilling lives. This position offers a competitive enhanced rate of pay, comprehensive training, and numerous opportunities for professional development. You'll work within a supportive team environment, helping individuals transition into their new homes while ensuring their needs are met with compassion and dedication. If you are passionate about making a difference and have the resilience to thrive in a challenging yet rewarding role, we invite you to apply and be part of our mission to provide outstanding care.

Benefits

Enhanced rate of pay

28 days holiday (pro rata)

Wrap around support from colleagues

Long service awards

Amazing induction programme

Bespoke training package

Incredible development opportunities

Pension contributions

Cycle to work scheme

Employee assistance program

Qualifications

• Minimum 6 months experience in a similar role is required.
• Strong leadership support and training opportunities available.

Responsibilities

• Support adults with complex needs in achieving their goals.
• Adhere to professional boundaries and maintain accurate records.

Skills

Resilience

Patience

Good Maths skills

Good English skills

Observation skills

Education

NVQ in Health and Social Care

Training in Positive Behaviour Support

Tools

Electronic systems

Handheld devices

IT systems

Job description

Support Worker - South Tyneside (Concorde Way)

Are you a confident Care Support Worker with a passion for delivering care?

• Location: Jarrow
• Minimum 6 month relevant experience
• Enhanced rate of pay

Lifeways are searching for a team of exceptional support workers to join us at an exciting new opportunity in South Tyneside. We are keen to hear from people who would be interested in joining our team on either a Full Time or Part Time contract, working with adults with complex and enhanced support needs in a purpose-built service in Hebburn.

A strong value base is at the heart of all our services; therefore, we would expect you to be able to demonstrate your own strengths, qualities and passion in delivering person centred care that is innovative, positive, and empowering for the people we support.

It will at times be a challenging environment; therefore, resilience and patience will be important too. In order to support the team, we have a strong leadership team dedicated to this service, some of who are based on site, along with the support of key external colleagues across the Multi-Disciplinary Team.

About the Service

The service in Jarrow provides support to eight adults both male and female who live with a mix of learning disabilities, physical disabilities, and emotional and mental health conditions, and who all require positive behaviour support. Each person will have their own self-contained purpose-built bungalow. There is also separate on-site staff facilities. You will join the team helping the eight individuals to transition into their new homes and on their journey to living as independently as possible.

Due to the needs of the individuals, each person will be supported at minimum on a 1-1 basis through the day and in some cases additional 2-1, along with access to a shared waking night and sleep over staff at night. For this reason, a degree of flexibility and being able to work as part of a rolling rota with the wider team is essential in order to ensure that the needs of the people we support are met consistently and without disruption.

To be considered for this role we would ask for a minimum 6-month experience working in a similar role. To reflect this experience and complexity of the service, we are paying support workers an exceptionally competitive enhanced rate.

How we value and invest in YOU:

• Enhanced rate of pay - £14.75 an hour and £72.90 sleep per night and the opportunity for overtime if you wish
• 28 days holiday (pro rata) – an additional 5 days holiday after 5 years’ service
• Wrap around support from your colleagues and management team – we’re recognised by the Local Authority and CQC for our ethos and values
• Long service awards - £50 for 5 years, £100 for 10 years and £150 for 15 years
• Amazing induction programme and CPD, with the opportunity to gain your NVQ in Health and Social Care and / or Positive Behaviour Support
• A bespoke package of training in line with the needs of the people supported at this service, including Autism, Positive behaviour support and all associated health conditions.
• Incredible development opportunities – a high number of our managers, and support functions in Lifeways started their careers as support workers!
• Pension contributions into NEST Scheme on a salary sacrifice basis meaning NI savings*
• Cycle to work scheme when you have been with us for 6 months
• Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via CHOICE Rewards
• Free access to round the clock employee assistance program for advice and support
• Recommend a Friend Incentive - £200 for each referral (awarded after their probation has been completed)
• CHOICE awards – recognising the extraordinary support our teams deliver each day, In line with our CHOICE values.

*T&C's apply based on contract

Key Responsibilities:

• A passion for supporting adults with complex needs
• A positive attitude, with shared values and vision for exceptional support.
• Work effectively individually and as part of a team in the provision of care and support to ensure the individuals lead valued and fulfilling lives
• Strictly adhere to professional boundaries
• Helping the individuals we support to achieve their goals, this may include supporting them in a variety of activities such as going to a place of work, household jobs, favourite hobbies such as cinema or concerts, or places of worship.
• You will be required to complete record charts, administer medication and handle finances so good Maths and English skills are essential.
• Lifeways have invested in electronic systems, such as online rota management and e support planning, these are designed to make your day to day working life easier, therefore you will be required to use handheld devices and IT systems as part of your role, but you will receive full training so no prior experience is essential.
• Good observation skills, with the ability to accurately record incidents transparently, factually and in a timely manner.

All applications will be subject to DBS checks and references. Our support workers are very important to us and are an essential part of our service. If you have previously worked within a similar environment or if you believe you have the skills to complement our service, we would love to hear from you.

If you want to know more about the service and would like an informal chat then contact Heather Matthews at [e-mail]