Support Worker - Solo Placement

Nacro; Lincoln; On-site; GBP 21,000 - 26,000; Full time

Job summary

Nacro is hiring for a youth support role focused on 16–21s with intensive and complex needs. You’ll visit young people in their homes, build trust, and help them move toward independent living within a structured support package.

The role requires regular travel across an allocated area, a full UK driving license, and access to your own vehicle with business insurance. Nacro values diversity and inclusive recruitment practices.

Responsibilities

• Be the first point of contact for each young person within a positive and empowering service, delivering direct support within their home environment.
• To complete a full and thorough ‘welcome’ with each young person, at the point of move in, highlighting house rules and the structure of the ongoing
• To complete an initial safety plan with the young person based on referral paperwork and current presentation of the young person, and review this inline with contractual requirements.
• To conduct an initial needs assessment with the young person in order to coordinate a robust package of support around them and, where applicable, sign post on to specific external agencies inline with the young persons needs. Where external agencies are involved, you will be required to liaise with them on a regular basis and share specific information in a confidential manner in order to aid the support package.
• To ensure robust recording of activities within the property and the behaviour
• To work enthusiastically and creatively with very difficult to engage young people and empower them to acquire all essential independent living skills by agreeing SMART action plans and reviewing these in accordance with contractual requirements.
• Witness adhoc challenging behaviour displayed by the young people in the home and respond to this professionally, calmly in a solution focused way using verbal de escalation techniques and, where necessary, safely removing yourself from any situation that could pose a risk to your personal safety.

Job description

This role does not offer eligibility for visa sponsorship.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This role requires regular travel across an allocated area and therefore, a full valid UK driving license and access to your own vehicle with business insurance are essential.

The successful Candidate will;

Provide young people, aged 16 – 21 who have intensive and complex support needs, the essential living skills required for them to move on independently and live happily, settled and safe within the community.

Work in a enthusiastic and inspiring manner with young people, in their living environment, in order to empower them to engage with the support package and to achieve desired outcomes.

Key Responsibilities;

• To be the first point of contact for each young person within a positive and empowering service, delivering direct support within their home environment.
• To complete a full and thorough ‘welcome’ with each young person, at the point of move in, highlighting house rules and the structure of the on going
• To complete an initial safety plan with the young person based on referral paperwork and current presentation of the young person, and review this inline with contractual requirements.
• To conduct an initial needs assessment with the young person in order to coordinate a robust package of support around them and, where applicable, sign post on to specific external agencies inline with the young persons needs. Where external agencies are involved, you will be required to liaise with them on a regular basis and share specific information in a confidential manner in order to aid the support package.
• To ensure robust recording of activities within the property and the behaviour
• To work enthusiastically and creatively with very difficult to engage young people and empower them to acquire all essential independent living skills by agreeing SMART action plans and reviewing these in accordance with contractual requirements.
• Witness adhoc challenging behaviour displayed by the young people in the home and respond to this professionally, calmly in a solution focused way using verbal de escalation techniques and, where necessary, safely removing yourself from any situation that could pose a risk to your personal safety.

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [e-mail] .