Support Worker - Solihull

Northern Healthcare; Metropolitan Borough of Solihull; On-site; Full time

Job summary

Join a forward-thinking organization as a Mental Health Support Worker, where your role is vital in helping individuals navigate their mental health challenges. This position offers a unique opportunity to make a real difference in people's lives while being part of a supportive team. With a focus on independence and recovery, you will assist residents with daily tasks, provide emotional support, and encourage personal growth. The company values your contributions through competitive pay, comprehensive training, and numerous perks, ensuring you feel appreciated and empowered in your career journey. If you're passionate about making a positive impact, this role is for you.

Benefits

Free car parking

FREE enhanced DBS check

Blue Light Card & Insurance

Refer-a-friend scheme

Employee Assistance Programme

Career progression & training support

Monthly & annual staff recognition awards

Qualifications

• Warm, people-first attitude with care experience preferred.
• Level 2/3 qualification in Health & Social Care is ideal.

Responsibilities

• Support residents with everyday tasks like cooking and medication.
• Encourage new hobbies and provide emotional support.

Skills

People-first attitude

Experience in care

Emotional support

Cooking and meal prep

Budgeting and household management

Education

Level 2/3 Health & Social Care qualification

Job description

Make Every Day Count – Be a Mental Health Support Hero at Northern Healthcare!

Good News! We're Paying More Than Ever

The National Minimum Wage has recently increased to £12.21 – but we’re going even further!

At Northern Healthcare, we’ve raised our starting wage to £12.40 per hour at our Olton Grange service in Solihull, Birmingham

Above the national rate

Enhanced overtime rates of £14.40 per hour

Great team, great benefits, and even better pay

Join a workplace that values your time and effort – and shows it in your pay packet.

Looking for a role where you matter as much as the people you support?

At Northern Healthcare, we’re not just offering you a job—we’re inviting you to become part of something life-changing. As a Mental Health Support Worker, you’ll be a champion of independence, a cheerleader in recovery, and a vital connection for those navigating mental health challenges.

What You’ll Do – Every Day is Different!

You’ll support residents with everyday tasks like:

1. Cooking and meal prep
2. Medication and appointment support
3. Budgeting and household management
4. Exploring the local community
5. Encouraging new hobbies and skills
6. Providing emotional support during tough times

You’ll be right there for the breakthroughs—big and small.

We’ve Got Your Back from Day One

We don’t just throw you in—we welcome you with:

1. A structured induction & buddy programme
2. Virtual learning platform for ongoing support
3. Full training including:
1. Care Certificate
2. First Aid
3. Behaviour Support
4. NVQs in Health & Social Care (Levels 2–5)
5. Leadership & business qualifications

Whether you’re brand new or bringing experience—we’ll help you grow.

Your Career, Your Way

Want to lead a team? Specialise in an area you love? Or simply be amazing right where you are. We've got routes for:

1. Team Leader
2. Deputy or Service Manager
3. Support Worker Champion – become an expert in your field

Or stay in your lane and thrive—we support that too!

Perks & Benefits

1. Free car parking (most sites)
2. FREE enhanced DBS check
3. Blue Light Card & Insurance – shop & save!
4. Refer-a-friend scheme that can earn you up to £400 in “love to shop” vouchers
5. Employee Assistance Programme – mental health, physio & more
6. Career progression & training support
7. Monthly & annual staff recognition awards

We don’t just say thank you—we show it.

What We’re Looking For

1. A warm, people-first attitude
2. Ideally, some experience in care or a Level 2/3 Health & Social Care qualification OR experience of caring for a loved one, family member or an individual with complex needs
3. Two references covering the past 3 years (and any previous roles supporting vulnerable adults)
4. An enhanced DBS check (we’ll cover the cost!)

Real Talk: You’re the Difference

Every smile, every step forward, every “I did it!” moment—that’s the impact you can make. So, if you’re ready to help people rebuild their lives while building something amazing for yourself…

Apply today and take your next step with Northern Healthcare!

Together, we’ll make every day count.