Support Worker SAU Hot Clinic University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated professional to oversee the Surgical Assessment Unit Hot Clinic. This role is pivotal in ensuring patients receive optimal care while managing clinic operations efficiently. Responsibilities include greeting patients, booking them onto the EPR system, and ensuring effective communication with the healthcare team. The ideal candidate will demonstrate strong clinical skills, effective communication, and the ability to manage IT systems. Join a supportive environment where your contributions will enhance patient journeys and promote high standards of care.

Qualifications

• Experience in patient care and effective communication with healthcare teams.
• Ability to manage IT systems and perform clinical tasks.

Responsibilities

• Oversee the Surgical Assessment Unit Hot Clinic and manage patient bookings.
• Ensure effective communication with patients and the medical team.
• Maintain a clean and safe environment while adhering to health standards.

Skills

Patient Care

Communication

IT Systems Management

Clinical Skills (venepuncture/cannulation/ECG)

Team Collaboration

Education

Relevant Healthcare Qualification

Tools

EPR System

Medical Equipment

Job description

The post Holder will be responsible for overseeing the Surgical Assessment Unit Hot Clinic on SAU. This runs on the unit Monday to Friday from 0730 - 1530. We scan up to 8 patients a day, followed by a consultation with a registrar. The patients will have been seen previously by a clinician and asked to return to the Clinic to prevent an unnecessary hospital stay.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Responsibilities:

1. To greet patients attending the clinic and book them onto the EPR system.
2. To ensure patients are prepared for scans and that any required documents are available.
3. To ensure effective communication with patients, the radiology department, and doctors.
4. To liaise with the nursing staff and medical team on the unit.
5. To ensure the clinic runs effectively and patients receive optimum care.
6. To ensure the IT systems are accurately updated.
7. Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
8. Undertake agreed clinical and non-clinical tasks, extending range following training in defined practices. Ensure referral to the appropriate healthcare practitioner where appropriate.
9. Demonstrate technical and/or practical skills to ensure optimum patient management e.g., venepuncture/cannulation/ECG where agreed.
10. Organise own daily workload e.g., use and cleaning of identified medical and non-medical equipment.
11. Assist with personal patient care e.g., bed-bathing and feeding if required.
12. Frequent processing of patient property and valuables, ensuring accurate documentation where appropriate.
13. Support less experienced members of staff in their orientation to the ward and role.
14. Utilise IT systems to secure accurate and timely patient data, including IPM in order to admit, outcome, and discharge patients.
15. Support the team in expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need.
16. Support staff and patients exposed to difficult situations arising in the clinical area e.g., after receipt of bad news or following an unexpected event.
17. Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene, and infection control at all times.
18. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
19. To work autonomously to run the clinic under the supervision of the Ward Manager, ensuring patients are processed in a timely manner, escalating issues.
20. To liaise closely with radiologists and registrars to ensure patients receive an excellent patient journey.

For further details please see the attached job description.

This advert closes on Monday 30 Dec 2024.