Support Worker (Recovery- Bank)

UK Addiction Treatment Centres; Runcorn; On-site; Full time

Job summary

Join a leading Alcohol & Drug Rehab provider as a Bank Support Worker in Runcorn. This role offers the opportunity to make a meaningful impact on clients' lives through effective support, training, and development. You will be an essential part of a mission to provide safe and effective recovery solutions.

Benefits

Supportive PDP

Training and development opportunities

On-site parking

Blue Light Card discounts

Qualifications

• NVQ Level 2 qualification in Health and Social Care or equivalent.
• Ability to undertake lone-working safely and effectively.
• Capacity to handle intensive and pressurised situations.

Responsibilities

• Provide advice and support to clients, ensuring they meet their recovery plans.
• Assist in medication administration and maintain records accurately.
• Support clients with day-to-day living skills and external appointments.

Skills

Empathy

Communication

Problem Solving

Negotiation

Teamwork

Education

NVQ Level 2 in Health and Social Care

Job description

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Support Worker (Recovery- Bank), Runcorn

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Client:

Location:

Runcorn, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

299aa114d27e

Job Views:

6

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Bank Support Worker (Recovery-Nights)

£12.21 per hour

Mixture of shifts including waking nights

Oasis Recovery Runcorn

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Bank Support Worker - Nights, at our centre in Runcorn!

• You will have endless job satisfaction, and make a difference to people's lives
• You can be a support system for others, and your presence will have a huge impact
• Your experiences as a Bank Support Worker can shape who you are and the decisions you make in life

UKAT Values:

• Integrity & Respect
• Being accountable for our own actions
• Passionate about our services
• Having a humility & hunger to learn
• We LOVE success
• Simplicity & excellence

The benefits of being a Bank Support Worker in the team:

• Supportive PDP
• Training and development opportunities
• On-site parking
• Blue Light Card- discounts at thousands of retailers

Main duties of the Bank Support Worker:

• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
• Ensure clients observe the programme's rules and support the manager in investigating and taking action where these may have been breached including substance testing.
• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
• Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
• Oversee and or conduct effective intake, assessment and discharge interventions.
• Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
• Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company's QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
• Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
• Assist in the transfer of individuals between agencies and services
• NVQ Level 2 qualification in Health and Social Care or equivalent.
• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively in terms of professional boundaries.
• Ability to develop and review risk management plans.
• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
• Capacity to handle intensive and pressurised situations.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.