Support Worker – Pinetree Court

Iris Care Group; Cardiff; On-site; GBP 25,000; Full time

Job summary

Iris Care Group is looking for a compassionate Support Worker to join their team in Cardiff. This rewarding role involves assisting individuals with autism, learning disabilities, and mental health conditions through person-centered care. Successful candidates will receive industry-leading training, support, and a competitive salary.

Benefits

Holiday allowance (221 hours) per annum

Employee Assistance Program

Free on-site parking and uniform

Overtime opportunities

Death in service benefit

Refer a friend scheme

Qualifications

• Genuine interest in working with individuals with complex needs.
• Flexibility to work 11.25 hour shifts including evenings, weekends, and bank holidays.

Responsibilities

• Provide person-centered care to clients with complex needs.
• Facilitate social and recreational activities for service users.
• Maintain documentation of progress and incidents.

Skills

Compassion

Patience

Adaptability

Job description

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Support Worker – Pinetree Court, Cardiff

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Client:

Iris Care Group

Location:

Cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bce32c0d4479

Job Views:

14

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Support Worker – Pinetree Court

• Location: Cardiff
• Hours: 39.4

Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for a Support Worker to join one of our well-established teams at Pinetree Hospital, Cardiff

Employing nearly 1,800 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference .

What will you receive?

• Annual salary £24,648
• Holiday allowance (221 hours) per annum paid with additional holidays for long service
• Industry-leading training
• Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
• ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
• Free on-site parking and uniform
• Friendly and supportive work environment
• Overtime opportunities
• Death in service

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for every new staff member you successfully introduce.

About the Role

As a Support Worker, you will be supporting individuals with complex needs such as Autism, Learning Disabilities, challenging behaviours, physical disabilities, and Mental Health conditions.

Role Responsibilities

• Ensure the highest quality of care is provided to our clients through their person-centered care plans to achieve and exceed potential.
• Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs and behaviours described as challenging.
• Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
• Liaise with families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each service user.
• Complete records and documentation of progress, incidents and activities.
• Promote and uphold the privacy, rights, dignity, health and wellbeing of the individuals.
• General housekeeping duties that can include shopping, domestic duties as well as elements of personal care to help Service Users.

Role Requirements

• You’re compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner.
• Have a genuine interest in working with our client group
• Ability to adapt your approach to the individual’s needs and a willingness to learn
• Be able to work flexibly, 11.25 hour shifts that will include evenings, weekends, bank holidays and waking nights.
• Experience in Health and Social Care would be an advantage but not essential

All staff who work in a service that is registered with Care Inspectorate for Wales (CIW) will be required to register with Social Care Wales from 1st October 2022. You must also be prepared to work towards/undertake the necessary qualifications to meet the requirements to register.