Support Worker - Mental Health Urgent Care

Essex Partnership University NHS Foundation Trust; Basildon; On-site; GBP 22,000 - 28,000; Full time

Job description

Job Overview

Support Worker - Mental Health Urgent Care Department

Base: Basildon Hospital

Hours: 7 days a week service delivery based on a rostered shift pattern. This is a 24-hour service providing maternity cover (secondment / fixed term).

An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Mental Health Urgent Care Department at Basildon. This service offers urgent biopsychosocial assessments and immediate care planning for individuals over 18 in Essex experiencing a mental health crisis. The department provides a calm and therapeutic setting, improving upon previous emergency department services for urgent/emergency mental health presentations.

Main duties of the job

The post holder will support clinicians working in the department. In a mental health crisis, services typically see individuals experiencing or having experienced issues such as:

• Self-harm requiring medical or surgical treatment
• Suicidal ideation
• Effects of alcohol and drug use, including co-occurring mental health problems
• Dementia or delirium
• Severe mental illnesses like schizophrenia, bipolar disorder, severe depression, or personality disorders
• Social vulnerabilities linked to mental health or trauma, e.g., homelessness or domestic abuse

Role

We value our workforce as our strongest asset and prioritize developing strong career pathways. Our HCA role is at band 3; however, if you lack sufficient experience but wish to join as an HCA, we offer a Band 2 HCA Apprentice position. Successful candidates at interview without enough experience may be offered this role, enrolled in an apprenticeship scheme to earn while learning, and work towards the Care Certificate, with potential progression to a Band 3 HCA role.

Working for our organisation

EPUT seeks motivated staff who share our values of Care, Learn, and Empower. Benefits include:

• Season Ticket Loans
• NHS staff discounts
• Training opportunities
• Buying and Selling annual leave scheme
• Bank shift opportunities to expand experience
• Salary Sacrifice schemes including lease cars and Cycle to Work

The Trust supports flexible working, and applicants are encouraged to discuss options with the recruiting manager. Successful applicants can request flexible working from day one.

Join our Staff bank

Our NHS staff bank hires clinical and non-clinical professionals for shifts across trust hospitals and community settings. All permanent staff are enrolled automatically, with the option to work additional shifts if desired. Fixed-term role applicants should indicate their interest in joining the staff bank on their paperwork.

Please note: Staff at risk within the organization will be prioritized for alternative employment. If a vacancy is deemed suitable alternative employment, the post may be withdrawn.

Use of Artificial Intelligence (AI)

Applications should be written by the applicant. Use of AI in applications may lead to rejection, but support is available for those with declared disabilities.

Important

Professional References: Provide references covering the last three years of employment. Personal or character references are not accepted.

Initial DBS check costs are deducted from the first salary.

Applications for Job Share are welcomed.

Equal Opportunities Employer

We encourage applications from people with mental health service experience and those with disabilities. For accessible application formats, contact the Recruitment Department.

The Trust may close vacancies early. Regularly check your email for updates. If no response within three weeks post-closing, your application is unsuccessful.

Safeguarding and Covid Vaccination

We are committed to safeguarding children, young people, and vulnerable adults. All staff undergo robust recruitment checks. Covid vaccinations are encouraged to ensure safety, though not mandatory. For vaccination inquiries, contact [e-mail].