Support Worker - Housing First Project Gateshead

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Contributory pension scheme

Life assurance

25 days holiday increasing to 30

Employer pension contribution 7%

Job summary

Oasis Community Housing is seeking a Housing First Worker in Gateshead to coordinate and deliver trauma-informed, person-centred support. The goal is to create long-term sustainable tenancies by empowering customers, increasing independence and strengthening links with the local community.

The role follows Housing First principles including home as a right, flexible support, client choice, and strengths-based planning.

Qualifications

• At least 2 years’ experience as a support worker (Essential)
• Good understanding of housing first principles (Essential)
• Experience of using person centred support plans (Essential)
• An awareness of the impact of worklessness on homeless people (Desirable)
• Knowledge of drug and alcohol misuse (Essential)
• Knowledge of mental health issues (Desirable)

Responsibilities

• The Housing First Worker will coordinate and provide a personalised, trauma-informed support service to create long-term sustainable tenancies.
• Work to housing first principles including client choice and a strength-based approach.
• Coordinate services to increase independence and community connectivity for customers.

Skills

Support worker experience

Housing first principles

Person-centred support plans

Awareness of worklessness impact

Drugs and alcohol knowledge

Mental health knowledge

Job description

Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Wednesday, September 30, 2026 - 09:30
Based: Gateshead
Salary: £25,878 Per Annum
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Project Support

Salary:

Salary Grade B: Starting salary is £25,877.80 per annum pro rata. Plus £650 for anti-social hours. The band goes up to £26,257.80 per annum pro rata; however, this is dependent on annual performance reviews Needs clarifying with finance.

Hours:

37 hours per week, Monday to Sunday 8am – 8pm, across a 7-day rota.

Benefits:

Oasis Community Housing operates a contributory group personal pension plan and, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2%. The employer contribution is currently set at 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years’ service.

Key Overview:

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.
All activity will be underpinned by the following Housing First Principles:

• People have the right to a home
• Flexible support is provided for as long as it is needed
• Housing and support are separate
• People have choice and control over all aspects of their lives
• The service is based upon individual’s strengths, goals, and aspirations
• An active engagement approach is used
• A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.
Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.
Oasis Community Housing is a growing charity, with its Central Office in Gateshead.

Work Experience

• At least 2 years’ experience as a support worker (Essential)
• Good understanding of housing first principles.
• Experience of using person centred support plans (Essential)
• An awareness of the impact of worklessness on homeless people (Desirable)
• Knowledge of drug and alcohol misuse (Essential)
• Knowledge of mental health issues (Desirable)