Support Worker

OASIS AQUILA HOUSING; Whickham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Oasis Community Housing is seeking a dedicated professional to support its Young People’s Supported Housing Service in Gateshead. You will contribute to two 24-hour staffed projects for youth with medium to complex needs, delivering holistic, trauma-informed support in line with safeguarding and pathway plans.

Under supervision, you will liaise with Gateshead Council and ensure compliance with Supported Accommodation Regulations and Ofsted registration, within evenings and weekend rostas.

Qualifications

• Trauma-informed, holistic, personalised support experience preferred.
• Ability to work with multi-agency partners and maintain safeguarding.
• Experience in social housing or youth support is advantageous.

Responsibilities

• Support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (Ofsted registered).
• Contribute to two 24-hour staffed projects for 16-21 and 16-17 with complex needs.
• Work with Gateshead Council services to achieve outcomes and ensure compliance with regulations.

Job description

Job Description

Gateshead Young People’s Supported Housing Service (Ofsted Registered)

Location: Gateshead

Salary: Grade B – £25,877.80 plus anti-social hour’s payment of £650 per annum. Total starting salary of £26,527.80 per annum.

Hours: Full-time 37 hours per week: hours vary, Monday to Sunday, in accordance with a rolling rota. Anti-social working; evenings, weekends and bank holidays.

Job Purpose:

To support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (Ofsted registered). The service operates two 24-hour staffed supported housing projects, one for children and young people aged 16-17 with medium needs, and one for those aged 16-21 with complex needs. To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans.

To work closely with Gateshead Council, including Children’s Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for these projects.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes charities dedicated to education, housing and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear.

This post is located in Gateshead, within the two registered supported housing projects.

Any offer of employment will be subject to satisfactory references, meeting essential criteria and Enhanced DBS (dependent on role).

Clossin g date for applications is 5pm 30th September 2026.

Oasis Community Housing is an equal opportunities employer

Registered charity no. 1107554.

Registered address FL 1-4, 7-8 Delta Bank Road, Metro Riverside Park, Gateshead, NE11 9DJ.