Support Worker – Heatherwood Court

Iris Care Group; Pontypridd; On-site; GBP 26,000; Full time

Job summary

A leading care provider is seeking a Support Worker for Heatherwood Court in Pontypridd. This rewarding position focuses on supporting individuals with complex needs during night shifts. Successful candidates will enjoy comprehensive training, a supportive work environment, and a competitive salary while making a positive impact.

Benefits

Annual salary £25,183.62

Holiday allowance (221 hours) per annum

Industry-leading training

Employee Assistance Program

Free on-site parking and uniform

Friendly and supportive work environment

Overtime opportunities

Death in service

Qualifications

• Compassionate and committed to making a difference.
• Genuine interest in working with individuals with complex needs.
• Ability to adapt approach to individuals' needs.

Responsibilities

• Provide person-centered care to clients.
• Liaise with families and management to meet individual needs.
• Promote dignity, health, and wellbeing of service users.

Skills

Compassion

Flexibility

Patience

Job description

Social network you want to login/join with:

Support Worker – Heatherwood Court, Pontypridd

col-narrow-left

Client:

Iris Care Group

Location:

Pontypridd, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

col-wide

Job Description:

Support Worker – Heatherwood Court

• Location: Pontypridd
• Hours: 39.4

Due to service needs, we’re currently seeking Female Support Workers to join our team in Heatherwood Court. This position would be working primarily night shifts.

Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for (a) Support Worker to join one of our well-established teams at Heatherwood Court, Pontypridd

Employing nearly 1,800 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference .

What will you receive?

• Annual salary £25,183.62
• Holiday allowance (221 hours) per annum paid with additional holidays for long service
• Industry-leading training
• Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
• ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
• Free on-site parking and uniform
• Friendly and supportive work environment
• Overtime opportunities
• Death in service

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for every new staff member you successfully introduce.

About the Role

As a Support Worker, you will be supporting individuals with complex needs such as Autism, Learning Disabilities, challenging behaviours, physical disabilities, and Mental Health conditions.

Role Responsibilities

• Ensure the highest quality of care is provided to our clients through their person-centered care plans to achieve and exceed potential.
• Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs and behaviours described as challenging.
• Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
• Liaise with families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each service user.
• Complete records and documentation of progress, incidents and activities.
• Promote and uphold the privacy, rights, dignity, health and wellbeing of the individuals.
• General housekeeping duties that can include shopping, domestic duties as well as elements of personal care to help Service Users.

Role Requirements

• You’re compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner.
• Have a genuine interest in working with our client group
• Ability to adapt your approach to the individual’s needs and a willingness to learn
• Be able to work flexibly, 11.25 hour shifts that will include evenings, weekends, bank holidays and waking nights.
• Experience in Health and Social Care would be an advantage but not essential

All staff who work in a service that is registered with Care Inspectorate for Wales (CIW) will be required to register with Social Care Wales from 1st October 2022. You must also be prepared to work towards/undertake the necessary qualifications to meet the requirements to register.