Support Worker - Graduate Programme Northern Ireland: 2027 Graduate Programme

Depaul; Belfast City District; On-site; GBP 24,000 - 28,000; Full time

Job summary

Depaul offers a ThisSupport Worker-Graduate Programme designed to grow your professional skills and enable you to make a difference in residents’ lives. You will join a multi-disciplinary team that uses holistic approaches to support service users with care, dignity and harm-reduction principles.

The role follows a 7-day week rota and provides graduates with experience across key worker sessions, direct service user work and project administration as part of a structured twelve-month programme.

Qualifications

• Qualification in the Social Care field (Social Care, Psychology, Social Science, Criminology or Community Development)
• Understanding of why people become homeless and the supports offered in homeless services
• Good communication skills and computer literacy
• Knowledge and understanding of Depaul's vision, mission and values
• Ability to work shifts
• Relevant experience within the Community and Voluntary sector

Responsibilities

• Encourage and support service users to develop skills in managing their daily living
• Maintain tidiness, cleanliness and hygiene in communal areas with residents and the team
• Encourage residents to maintain their own environment
• Attend key worker sessions with service users as required
• Assist residents with personal monies and service charge payments as needed
• Carry out project administration tasks (petty cash, statistics, invoices, records, files)
• Ensure Health and Safety standards per Depaul policies
• Attend and participate in team meetings and staff days
• Participate in ongoing graduate programmes and events

Skills

Good communication

Computer literacy

Education

Social Care / Psychology / Social Science / Criminology / Community Development

Job description

ThisSupport Worker-Graduate Programme position offers a fantastic opportunity to grow your professional skills and make a difference. The Support Worker will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working within the principle of harm reduction where residents receive a high degree of care, support and dignity, Depaul has a commitment to service user participation and to empowering residents to manage their own lives.

This role works across a 7-day week rota.

At the end of the twelve-month programme graduates will be able to:

• To work as a member of a multi-disciplined team in the best interests of the residents and report to team

• To encourage and support service users to develop skills in managing their daily living.

• Attend and participate in key worker sessions with service users when required
• Provide an end of year presentation on time in Services.

Key Area of Responsibility

• To encourage and support service users to develop skills in managing their daily living.

• In conjunction with residents and the rest of the team to ensure that the service is kept to a good standard of tidiness, cleanliness and hygiene including communal areas

• Encouraging service users to take responsibility for maintaining their own environment.

• Observe and attend key worker sessions with service users when required

• In conjunction with the project team, to assist residents with personal monies, service charge payments, etc. where necessary.

• Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, IR and AR completion etc.

• To ensure that Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the project's Safety Statement.

• To attend and participate in team meetings and staff team days.

• To participate in ongoing graduate programmes and events

Personal Experience and Requirements

• Qualification in the Social Care field- Social Care, Psychology, Social Science, Criminology or Community Development

• Process an understanding of why people become homeless and the issues they present with, understanding what supports can be offered in homeless services to service users with complex support needs

• Be a good communicator and computer literate

• Knowledge and understanding of Depaul vision mission and values.

• Ability to work shifts

• Relevant experience within the Community and Voluntary sector

Desirable

• Driving Licence