Support Worker – Gloucester

Iris Care Group; Gloucester; On-site; Full time

Job summary

Iris Care Group is seeking a caring and enthusiastic Support Worker at their Gloucester location. You will assist individuals with complex conditions while ensuring a supportive environment. Providing essential training and benefits, this role offers a rewarding career focused on making a difference in people’s lives.

Benefits

Industry-leading training

Employee Assistance Program

High street retail discount scheme

Free on-site parking and uniform

Overtime opportunities

Death in service benefit

Refer a friend scheme

Qualifications

• Knowledge to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
• Ongoing commitment to own personal development and training.
• Valid UK Driving Licence essential.

Responsibilities

• Support individuals with complex needs, including Autism and Learning Disabilities.
• Encourage participation in activities and coordinate scheduled activities.
• Remain calm while assisting individuals displaying challenging behaviour.

Skills

Excellent communication skills

Listening skills

Knowledge of British Sign Language

Ability to assist individuals with complex needs

Education

GCSE level or equivalent

Job description

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PLEASE NOTE – THIS ROLE REQUIRES KNOWLEDGE OF BRITISH SIGN LANGUAGE

Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for (a) Support Worker to join one of our well-established teams at Stroud Road, Gloucester.

Employing over 1,800 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference.

What will you receive?

Annual salary of £12 per hour
Industry-leading training
Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
High street retail discount scheme
‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
Free on-site parking and uniform
Friendly and supportive work environment
No zero-hour contracts
Overtime opportunities
Death in service
Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for every new staff member you successfully introduce.

About your role

As a Support Worker, you will be supporting individuals with complex needs such as Autism, Learning Disabilities, challenging behaviours, physical disabilities, and Mental Health conditions.

The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm and level-headed in all situations would be advantageous.

Role Responsibilities

Full training will be provided prior to entering the service, along with ongoing support from our staff team and dedicated Wellbeing Officer.
We would need you to encourage the individuals that we support to participate in their chosen activity or follow their interests, this will involve assisting them in the community.
You would need to co-ordinate scheduled activities for the individuals that we support, using personalised rotas and liaising with others, ensuring facilitated activities and appointments are attended.

Role Requirements

You would need excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.
Knowledge/experience/desire to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
You would need good basic comprehension of English language including basic literacy and numerical skills i.e., GCSE level or equivalent.
Ongoing commitment to own personal development and training.
Valid UK Driving Licence essential
Knowledge of British Sign Language essential