Support Worker - Felling

Mencap; Gateshead; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

24 days paid holiday

Discounts at retailers

Health cash plans

Interest-free loans

Job summary

Mencap in Gateshead is looking for compassionate Support Workers to help individuals with learning disabilities. You will assist with daily activities, provide emotional support, and help them live independently.

The role covers 24-hour care with day shifts and sleep-ins; you must be a driver and willing to work evenings, weekends and holidays. Salary £20,046 a year, permanent contract.

Qualifications

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

Responsibilities

• Support individuals with learning disabilities in daily activities.
• Provide emotional support and build meaningful relationships.
• Be flexible across 24hr care shifts, including sleep-ins.

Skills

Compassionate

Communication skills

Flexibility

Empathy

Driver

Job description

Support Worker - Felling

Company: Mencap

Salary: £20,046 to £20,046 a year

Hours: Full-time

Location: Gateshead, NE10

Job type: Permanent

Posting date: 10 Nov 2026

Closing date: 9 Dec 2026

Job Advert

Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Felling, Gateshead.

As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.

From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.

We support a gentleman in his late 30s who lives in his own flat in the Felling area who has autism and epilepsy. He likes music, animals and Disney. He enjoys going out to places such as the weekly disco and social clubs in the community. You would be part of a supportive and friendly team. The service is 24hrs per day, there are two staff for every day shift and also a waking night. You must be able to work sleep in shifts and you would be expected to contribute to the waking night shifts if and when necessary.

What we're looking for

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

This role requires you to be a driver.

All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!

Contract options

• Part-time: 30hrs
• Days: Between 08:00 - 21:00 plus sleep in
• Waking Nights: 21:00-07:00

There is also a sleep-in available where you will receive an enhanced flat rate payment of £64.20.

All roles are subject to an enhanced DBS check and suitable references.

Job ID:37210

Mencap welcomes applications from all suitable candidates and is committed to attracting a diverse workforce. However, all available Certificates of Sponsorship for 2026 have now been allocated, so we are currently unable to offer visa sponsorship. Candidates must already have the right to work in the UK to be considered for this role.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

https://jobs.mencap.org.uk/benefits.aspx

T&C's apply based on contract.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Proud member of the Disability Confident employer scheme.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.