Support Worker (Domestic Abuse) Outreach

Oraculum; Skelmersdale; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading organization is seeking a dedicated Domestic Abuse Support Worker to provide crucial support to victim-survivors of domestic abuse. This role involves case management, safety planning, and collaboration with external agencies while promoting a trauma-informed approach. Candidates with a background in social care and a solid understanding of domestic abuse issues are encouraged to apply. The position requires strong interpersonal skills, a full clean driving license, and the ability to work flexible hours.

Benefits

Full clean driving license for work

Flexible working hours (evenings and weekends)

Qualifications

• Experience managing a caseload and creating support plans.
• Competent in maintaining accurate records and using Microsoft applications.
• Knowledge of safeguarding legislation and good practice.

Responsibilities

• Manage caseloads and support plans for victim-survivors of domestic abuse.
• Create safety plans and monitor risk factors.
• Advocate for service users with external agencies.

Skills

Risk management

Trauma-informed approach

Interpersonal skills

ICT skills

Understanding of domestic abuse issues

Job description

About you

Are you someone seeking a key role, offering vital support and services to victim-survivors of domestic abuse, as well as raising awareness and promoting education in the community?

The opportunity to make a real difference in people s lives?

Our mission is to build hope and confidence with people affected by domestic abuse to live a future without fear.

As a Domestic Abuse Support Worker, you will be part of an experienced and dedicated team who provide direct support to families who have or are experiencing domestic abuse

With a focus on empowering victim-survivors to escape abuse and rebuild their lives.

Delivering a holistic package of support using a trauma-informed approach to support their needs through one-to-one work and group work programmes.

Would align to someone with a background in childrens social care or family services. Experience with direct referrals or rehousing.

What you will be doing

Case Management and Support

• Manage a caseload of individuals to ensure that all aspects of their needs are assessed in relation to safeguarding, including risk and crisis management plans.
• Complete needs assessments and work collaboratively with victim-survivors to develop and review support plans and safety plans.

Safety Planning and Safeguarding

• Create detailed safety plans, considering all aspects of the service user s circumstances including children s safety, housing needs, and legal concerns.
• Regularly update safety plans based on changing circumstances or increased risk factors.

Partnership Working

• Advocate on behalf of service users with external agencies where appropriate.
• Liaise with external organisations including local authority housing teams, statutory and voluntary agencies to ensure people experiencing domestic abuse are provided with safe housing options.

Monitoring and Reporting

• Assess incoming referrals and manage in a timely manner, develop individual support and safety plans, keeping accurate records and monitoring outcomes.
• Record and maintain accurate and confidential records of all work undertaken.

Demonstrate skills and experience in key areas including:

• Experience of managing a caseload of clients, creating support plans, and safety planning using a person-centred and trauma informed approach.
• Experience of risk management and implementing safeguarding policies and procedures
• Experience of keeping accurate and comprehensive records in various formats and to be confident in Microsoft applications and case management systems
• To understand the issues that women and children affected by domestic abuse face and potential barriers.
• An understanding of a trauma informed and strength-based approaches.
• To understand confidentiality, equal opportunities, and non-judgemental attitudes and be committed to these principles.
• To have the ability to build a good rapport with others and have good interpersonal skills.
• Ability to work under pressure and use your own initiative to respond quickly to arising issues.
• Good ICT skills including Microsoft office.
• Clear knowledge of domestic abuse issues including housing, tenancies, criminal, civil and welfare rights legislation.
• A good understanding of safe housing options and duties under UK law in relation to domestic abuse.
• Knowledge of safeguarding legislation and good practice

Key personal qualities include

• Reliable and a good timekeeper.
• Personable and approachable.
• Positive and supportive attitude towards others.
• Ability to use own initiative and work as part of a team
• Willingness to learn and be flexible in approach to meet the needs of service users and the organisaton.
• Due to the nature and locations of this role special requirements include
• Full clean driving license and use of a car for work purposes
• Able to work some evenings and weekends.

If you have the skills and abilities to meet this role, please APPLY NOW for full Job Description and application.

We look forward to hearing from you

Please note

Due to the sensitive and confidential nature of the work, the successful applicant will be required to undertake a Disclosure and Barring check.

Due to the nature of these posts, they are open to female applicants only and are exempt under Schedule 9 Part 1 of the Equality Act 2010.

You will require satisfactory pre-employment evidence to include RTW and references before you can commence employment with us.