Support Worker Croydon

TN United Kingdom; Croydon; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Support Worker in Croydon, where your passion for empowering residents can truly make a difference. In this rewarding role, you will support individuals in achieving their personal goals and foster their independence through a strengths-based approach. You will collaborate with external services, develop engaging activities, and ensure the well-being of residents while adhering to company guidelines. This position offers a vibrant environment, competitive pay, and opportunities for professional growth. If you are enthusiastic, patient, and ready to inspire change, we encourage you to apply today.

Benefits

28 days holiday including bank holidays

Free on-site parking

Enhanced bank holiday pay

Refer a Friend Scheme (£500 reward per referral)

DBS certificate paid by Dinardos

Employee Assistance Programme

Qualifications

• Experience in supported housing or similar environments.
• Strong verbal and written communication skills.

Responsibilities

• Support residents in achieving personal development goals.
• Collaborate with external services for enhanced support.
• Record incidents and maintain documentation.

Skills

Verbal and written communication skills

Empathy and patience

Ability to work independently

Team collaboration

Understanding of mental health issues

Reflective working approach

Education

Experience in supported housing

Experience with complex service users

Job description

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Support Worker at Our Support Units in Croydon

As a Support Worker, you will be passionate about supporting, empowering, and guiding residents to live as independently as possible with our continued guidance. You will make a difference every day to their personal goals and desired outcomes.

What You Can Expect:

• £12.60 to £13.50 per hour, depending on experience and qualifications.
• 45 hours per week, 8am to 6pm on a rota basis, covering alternate weekends.

Role Responsibilities:

• Work based on agreed support plans and risk assessments to help residents achieve their personal development and goals, which are reviewed and evolve over time.
• Support and inspire residents, providing tools and resources to develop skills, confidence, and independence.
• Provide comprehensive support using a strengths-based approach to address practical and emotional needs.
• Collaborate with external services related to alcohol and substance misuse to enhance support.
• Develop activities to promote routines, including daily living skills, housekeeping, laundry, cooking, personal hygiene, and wellbeing.
• Assist with financial management, ensuring residents access benefits and services.
• Support residents in recognizing mental health needs and adhering to prescribed medications.
• Record and report incidents, update support plans, and maintain documentation.
• Create SMART support plans and risk assessments to empower residents and ensure safety from harm, abuse, or neglect.
• Work within legislative and company guidelines and procedures.

Candidate Requirements:

• Must be based in the UK; no visa sponsorship available.
• Enthusiastic, respectful, patient, and kind.
• Strong verbal and written communication skills for concise updates and reports.
• Experience in supported housing or similar environments, understanding issues like homelessness, substance misuse, and mental health.
• Ability to work independently and as part of a team.
• Patient, empathetic, and a good listener, especially with residents who have experienced trauma or neglect.
• Reflective working approach to empower residents.
• Professional and respectful with colleagues and residents.
• Willing to participate in planning and activities with the team.

Experience working with complex service users with drug and alcohol dependency is preferred.

• Ability to follow company policies and procedures.
• Flexibility to work shifts on weekdays and weekends.

Benefits:

• 28 days holiday including bank holidays.
• Free on-site parking*.
• Enhanced bank holiday pay.
• Refer a Friend Scheme (£500 reward per referral).
• DBS certificate paid by Dinardos*.
• Employee Assistance Programme.

*Terms and conditions apply.

Note: Visa sponsorship is not available for these roles.

If you seek a rewarding role with progression opportunities and possess the required skills or experience, please apply today. We look forward to hearing from you.

This is a rolling recruitment process. Shortlisted candidates will be interviewed weekly on Wednesdays.