Support Worker - Complex Care - West Sussex

NHS Jobs; East Grinstead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A private health service provider is seeking a Support Worker to deliver specialist mental health nursing at home. You will support clients' care, maintain accurate records, and promote quality care practices. Ideal candidates have experience in mental health support and a commitment to client confidentiality and safety. This role offers an opportunity for professional development and a collaborative environment.

Qualifications

• Experience in mental health support.
• Ability to maintain confidentiality and data protection.
• Knowledge of CQC regulations.

Responsibilities

• Support clients in their care plans and updates.
• Maintain records of client treatment and progress.
• Enable community access for clients.

Skills

Communication

Empathy

Teamwork

Job description

Support Worker - Complex Care - West Sussex

Job title: Support Worker
Department: Claimont Head Office
Reports to: Clinical Operations
Job purpose: Claimont Home Care Ltd is a CQC-registered, unique service in the private sector delivering specialist mental health nursing at home, especially when inpatient admission is being considered or for inpatients treated in hospital but who wish, and are able, to be discharged home. Claimont is not an agency. We invest in people and build relationships based on mutual support and long-term commitment. The work we offer our staff can be varied and is rooted in a Patient-Centred, holistic approach. We value our nurses and support workers' skills and experience and support them with any additional training they may need.
Key accountabilities:

1. Support clients as involved in their care, ensuring adherence to management policies, protocols, and practice guidance, updating as needed.
2. Maintain written records of all aspects of client treatment and progress, including electronic records within 24 hours.
3. Enable clients to access community activities and work with families/carers to support understanding of mental health issues.
4. Maintain confidentiality and effective communication with all stakeholders.
5. Develop and maintain clinical links with colleagues, carers, relatives, and community services.
6. Encourage evidence-based practice and participate fully in team meetings.
7. Report assessment findings appropriately and ensure data security and confidentiality at all times.
8. Attend mandatory training and participate in personal and professional development.
9. Adhere to professional standards, organizational policies, and legal requirements, including safeguarding and data protection.
10. Promote quality and safety in all activities, ensuring compliance with CQC regulations and continuous improvement.
11. Support a culture of equality, health, and safety, reporting incidents and adhering to policies.
12. Participate in recruitment, safeguarding, and internal communication processes.

External contacts: Local authorities, partner organizations, clients, external professionals.

Internal contacts: Claimont team members and stakeholders.