Support Worker - Complex Care - Female only - Portsmouth

Claimont Health LTD; Havant; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay (£15/hr)

Induction and CPD support

Job summary

Claimont Health in Portsmouth seeks an experienced Complex Care Support Worker for female-only roles. You will provide person-centred care in home or live-in settings, supporting adults with physical complex needs across day and night shifts.

A UK driving license and access to a car are required. The role offers competitive pay (£15/hour) and induction with CPD support, with duties including documentation, confidentiality, safeguarding, and teamwork.

Qualifications

• 2 years or more experience as a Complex Care Support Worker
• Experience with adults with physical complex care needs
• Ability to work across Portsmouth and surrounding areas

Responsibilities

• Support clients in community activities and personal development
• Maintain written records and patient documentation within 24 hours
• Uphold confidentiality and safeguarding in line with policy
• Collaborate with families and carers to support care needs
• Attend mandatory training and contribute to team meetings
• Ensure health and safety and clinical governance standards

Skills

Complex care exp

UK driving license

Flexibility

Professional standards

Education

Driving licence required

Job description

Support Worker - Complex Care - Female only - Portsmouth

Claimont Health - Complex Care Support Worker- Female only - Portsmouth

Does your current role empower you to giveyour aspired level of person-centred care from beginning to end of the patientjourney?

Claimont Health is a CQC registered unique service provider in theprivate sector, providing high- profile, person centred, holistic services toclients who prefer to be treated in the comfort of their own home. We offer atailored service, providing highly skilled mental health professionals tocomplement clients needs.

As a member of our clinical team, you will be offered a variedcaseload of work, depending on your skills and experience. You will care foryour client on a Live-In or Home Visit basis, where you will have the opportunity to work oneto one in a calm environment that feels secure for them.

Main duties of the job

Your experience will reflect in your practice as you see the resulting outcomes of your skills and expertise in enabling our clients to use their strengths to improve their own well-being.

What do we need from you?

We are looking for high quality, dynamic and experienced Complex Care Support Workers who have worked with a range of conditions and age groups. If you have experience with supporting adults with physical complex care needs, we would like to hear from you.

We have a few clients requiring support in the Portsmouth area. This is a fulltimeposition.

You will need to be an experienced support worker who can support our clients to engage in community-based activities, as part of their personal development and progression.

Monday to Sunday

Day shift - 8am to 8pm

Night shift - 8pm to 8am

YOU MUST HOLD A UK DRIVING LICENCE AND HAVE ACCESS TO A CAR

Required Skills/Qualifications:

• 2 year or more experience as a Complex Care Support Worker
• Flexibility, maturity, independence, and carry a very high professional standard.
• Commitment to delivering client specific care.
• Adaptable approach to support client and family members.
• Ability to maintain clear professional boundaries within a home setting.

About us

So, what can we off you in return for your dedicationand commitment?

• Competitive pay - £15 per hour
• Paid Induction and CPD support.

Claimont Health follows saferrecruitment of staff for all appointments. It is a requirement that all staffunderstand it is each persons individual responsibility and are committed topromoting and safeguarding the welfare of service users. Candidates will besubject to an Enhanced DBS disclosure.

Job responsibilities

Job title

Support Worker

Department

Reports to

ClinicalOperations

Job purpose

Claimont Home Care Ltd is a CQC registered unique service in theprivate sector delivering specialist mental health nursing at home wheninpatient admission is being considered or for inpatients treated in hospitalbut who wish, and are able, to be discharged home. Claimont is not an agency.We invest in people and build relationships based on mutual support and longterm commitment. The work we offer our staff can be extremely varied and isrooted in a Patient Centred, holistic approach. We value our nurses andsupport workers skills and experience and support them with any additionaltraining requirements they may need. We are looking for high quality, dynamicand experienced Complex Care Support Workers who have experience working with young people/children diagnosed with ASD.

Key accountabilities

You will expectto support on the following.

involvedin an individuals care.

Ensure managementpolicies and protocols and ensure adhered to practice guidance, as they areupdated and respond to national and local guidance.

Ensurethat written records of all aspects of client treatment and progress aremaintained throughout the treatment process.

• Complete andmaintain all documentation and records as required, including electronicpatient records within 24 hours of event
• Carry outactivities with clients that enable full access to community life.
• Work withfamilies/carers to assist them in understanding mental health and copingeffectively with issues arising from their role as carers.
• Maintain thehighest degree of confidentiality in delivery of treatment packages.
• Maintaineffective communication with referring agents as appropriate.
• Maintain a high level of professional core psychiatric skills.
• Maintaineffective clinical links with colleagues, carers and relatives of clientand develop links with community services/resources.
• Encouragethe use of evidence-based practice.
• Attend andfully contribute to all team meetings.
• To reportassessment findings in the appropriate format to the people who needthem
• To ensureconfidentiality and security of patient data is always maintained incompliance with the Data Protection Act.
• To ensureconfidentiality of staff, patients and carers is maintained in line withClaimont policy.
• To attendappropriate mandatory training courses in line with requirements of therole, Health and Safety Regulations and as part of personal development,e.g., systems training, fire awareness training, appraisals.

To carryout any other duties as requested by the Registered Manager to ensure thequality of service provided by the team.

Toactively participate in a performance review and the development andimplementation of a personal development plan.

• To takeresponsibility for their own professional development ensuringprofessional standards are maintained and statutory and mandatorytraining is in date.
• To attendany training as requested.
• To adhere tothe Professional Code of Conduct relating to your profession (ifapplicable).
• To upholdthe principles and values set out in the Claimont Contractors Manual.
• To ensurethat the health and wellbeing of patients is at the centre of allactivities and that all staff engage and communicate with patients asappropriate.
• To alwayspromote quality and safety of patients, visitors and staff thus enablingClaimont to meet its regulation requirements (Care Quality CommissionRegistration Regulations and Outcomes) that relate most directly topatients and strive for continuous quality improvement.

Toobserve Claimont Equal Opportunities Policy providing equality of treatmentand opportunity to employees, client, and service providers irrespective ofsex, sexuality, age, marital status, ethnic origin, or disability.

To takeresponsibility for the health & safety of themselves and other personswho may be affected by their omissions or actions at work.

• To promoteClaimont's Health and Safety Policy and ensure matters are managed inaccordance with it.
• Toco-operate with Claimont to ensure that statutory and departmentalregulations are adhered to.
• Reportaccidents, incidents and near misses, implementing corrective actionwhere necessary.

To complyfully with the duties and responsibilities outlined the Claimont'sInformation Governance Policy.

• To complywith the Data Protection Act 1998, NHS Confidentiality guidelines (e.g.,Caldicott, GMC) and any code of practice on Confidentiality and DataProtection as expected by Claimont.
• To ensurethat all information collected, stored, and used is done so in compliancewith the above Act and any relevant Claimont Policies.
• To raise anymatters of concern with your Manager/Director
• To recognisethat promoting the welfare and safeguarding children, young people andadults is everyone's business and access training and supervision asappropriate to the role.
• To supportthe organisation in ensuring the client is protected from abuse or therisk of abuse and their human rights are respected and upheld.
• To ensureconcerns are responded to appropriately in line with the Claimont'sSafeguarding Adults Policy and the Child Protection Policy andinteragency safeguarding procedures.
• To complywith recruitment and other checks as requested by the organisationincluding undertaking an Enhanced Disclosure via the Criminal RecordsBureau.

Ensure the effective flow ofinformation within the team, between the team and management and withexternal parties, representing corporate messages constructively andobserving Claimont's internalcommunication policies and procedures.

Carry out day to day tasks inaccordance with stated policies, procedures, and regulations.

Help to project the desired image ofClaimont by demonstrating the corporatevalues through own example while ensuring they are developed with others bypromoting thinking, skills and behaviour associated with Claimont's leadership and culture.

Internal contacts

InternalStakeholders and Claimont team members

External contacts

Local Authorities and other partner organisations.

External stakeholders in relation to client safety, quality, andclinical governance queries.

Clients

Externalprofessionals

Person Specification

Qualifications

• QUALIFICATIONS:
• Basic computer skills
• Post basic qualifications in health care
• Degree level post basic qualifications in health care
• Current, Clean, Full car driving Licence

Experience

• EXPERIENCE:
• Working collaboratively as part of a multi-professional Team
• Providing consistency in a role
• Building trust and working collaboratively with a patient
• Delivering health care services to people with complex care needs across a variety of settings, including community

Skills

• SKILLS:
• Must be a driver
• Excellent Interpersonal Skills
• Able to manage change, flexible and adaptable
• Able to work to deadlines in a pressurised environment
• Dynamic, willing to work collaboratively
• Good Presentation Skills
• Enhanced Influencing Skills
• Ability to self-manage
• Able to manage a situation/patient in crisis
• Able to build relationships in difficult situations
• Able to adapt and fit in appropriately to surroundings
• OTHER:
• Demonstrable record of clinical achievements
• Understanding of health care delivery within the NHS / Independent sector
• A working knowledge and understanding of the Mental Health Act 1983 and its possible impact on services provided
• A good understanding of the Health and Social Care Act and its implications for the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.