Support Worker - Complex Care - Days

Lifeway’s Group; East Midlands; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Annual rewards

Health and Social Care qualifications

Free DBS check

Cycle to Work Scheme

Gym discounts

Eye care and cash plans

Team discounts at B&Q

Blue Light Card

Employee referrals bonus

Pension contribution

Paid training days

Apprenticeships and qualifications

Job summary

Lifeway's Group in Mansfield is seeking a Full-Time Support Worker to assist five adults with complex needs. The role involves delivering person‑centred care, promoting independence and dignity, and supporting transitions to community living.

Shift patterns include 8am-3pm and 3pm-10pm, with rota flexibility. Previous experience with complex needs and behaviours that challenge is essential, and a rewarding, varied environment awaits.

Qualifications

• Experience as a Support Worker or similar role.
• Background in mental health, complex needs, or behavioural support.
• Ability to stay calm and professional in challenging situations.
• Positive attitude with strong teamwork and relationship-building skills.
• Genuine passion for helping others thrive.

Responsibilities

• Provide person-centred support to individuals with complex needs.
• Use de-escalation and safe intervention techniques when required.
• Promote independence, dignity and choice in daily living.
• Collaborate with colleagues, families and professionals.
• Support transitions into community living and activities.

Skills

Support Worker experience

Mental health background

Empathy and professionalism

Teamwork

Relationship building

Job description

Full-time Support Worker – Complex Needs (Mansfield)

You're not just anyone. From every day life, to changing someone's world.

Job Description

Shift Pattern

Day shifts: 8am-3pm and 3pm-10pm. Fully flexibility to work both shifts on a rota basis is essential.

We are looking for compassionate, dedicated Full-Time Support Workers to join our established team, supporting five adults with complex needs and behaviours that challenge. We can consider part-time contracts starting from 24-hours.

As a Support Worker, you will play a key role in delivering high-quality, person-centred support that promotes independence, wellbeing, dignity, and choice. Working closely with colleagues, families, and professionals, you will help each individual achieve their personal goals, develop life skills, and participate in meaningful activities within their home and community.

This is a rewarding and varied role where no two days are the same. We are seeking resilient, positive individuals who can build trusting relationships, remain calm under pressure, and provide consistent support tailored to each person’s unique needs. Previous experience supporting individuals with complex needs and behaviours that challenge is essential.

What You’ll Be Doing

• Providing consistent, person-centred support to an individual with complex needs and a personality disorder
• Using your skills in physical intervention safely and professionally
• Promoting independence, dignity, and choice in everyday life
• Working collaboratively with a skilled, supportive team
• Playing a key role in a life-changing transition into community living

What We’re Looking For

• Experience as a Support Worker, Care Assistant, Healthcare Assistant, or similar role
• Background in mental health, complex needs, or behavioural support
• Confidence in managing challenging situations with empathy and professionalism
• A positive attitude, strong teamwork skills, and a genuine passion for helping others thrive
• A good sense of humour and the ability to build meaningful, trusting relationships

What benefits do we offer?

• Over £2,000 in annual rewards and benefits
• Funded Health and Social Care qualifications
• Free DBS check
• Cycle to Work Scheme (up to £1,000)
• Gym discounts (save up to £192 per year)
• Eye care and health cash plans
• 10% discount at B&Q for all team members
• Access to the Blue Light Card
• £200 for every successful employee referral
• 3% employer pension contribution
• 8 paid training days per year
• Access to apprenticeships and further qualifications

PLEASE NOTE THAT WE DO NOT OFFER SPONSORSHIP

LWGMG