Support Worker Catford

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Support Worker to empower residents towards independence. In this rewarding role, you will guide individuals through personal development while addressing their emotional and practical needs. Your work will involve creating tailored support plans, collaborating with external services, and fostering essential life skills. With a commitment to making a positive impact, you will be part of a supportive team that values respect, empathy, and professional growth. If you're looking for a fulfilling career with progression opportunities, this is the perfect chance to join a caring community.

Benefits

28 days holiday including bank holidays

Free on-site parking

Enhanced pay for bank holidays

Refer a Friend Scheme: earn £500 per referral

DBS check paid by Dinardos

Employee Assistance Programme

Qualifications

• Experience in supported housing or similar environments.
• Strong communication skills for concise reporting.

Responsibilities

• Support residents in achieving personal development and goals.
• Collaborate with external services regarding substance misuse.

Skills

Communication Skills

Empathy

Teamwork

Independence

Flexibility

Job description

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Support Worker Role at Catford Support Units

As a Support Worker at one of our Support Units in Catford, you will be passionate about supporting, empowering, and guiding residents to live as independently as possible, ensuring you make a positive difference every day towards their personal goals and desired outcomes.

What You Can Expect:

• £12.60 to £13.50 per hour, depending on experience and qualifications.
• 45 hours per week, 8am to 6pm on a rota basis, including alternate weekends.

Role Responsibilities:

• Work based on agreed support plans and risk assessments to help residents achieve their personal development and goals, which are reviewed and updated as progress is made.
• Support and inspire residents, providing tools and resources to develop skills, confidence, and independence.
• Provide comprehensive support using a strengths-based approach to address practical and emotional needs.
• Collaborate with external services regarding alcohol and substance misuse to enhance support.
• Develop activities encouraging routines such as daily living skills, housekeeping, laundry, cooking, and personal hygiene.
• Assist with financial management, ensuring residents access benefits and services.
• Support residents in recognising and managing mental health needs, including medication adherence.
• Record and report incidents, update support plans, and maintain accurate documentation.
• Create SMART support plans and risk assessments to empower residents and ensure safety from harm, abuse, or neglect.
• Operate within legislative and company guidelines and procedures.

About You:

• You must be based in the UK; visa sponsorship is not available.
• Enthusiastic, respectful, patient, and kind.
• Strong communication skills, both verbal and written, for concise reporting.
• Experience in supported housing or similar environments, with understanding of homelessness, substance misuse, and mental health issues.
• Ability to work independently and as part of a team.
• Patient, empathetic, and a good listener, especially with residents who have experienced trauma or neglect.
• Reflective working style to build empowering relationships.
• Professional, respectful, and willing to participate in planning and activities.

Key work involves supporting complex service users with needs related to drug and alcohol dependency.

• Ability to follow company policies and procedures.
• Flexibility to work shifts during weekdays and weekends.

What We Offer:

• 28 days holiday including bank holidays.
• Free on-site parking*.
• Enhanced pay for bank holidays.
• Refer a Friend Scheme: earn £500 per referral.
• DBS check paid by Dinardos*.
• Employee Assistance Programme.

*Terms and conditions apply.

Note: We are unable to offer visa sponsorship for these positions.

If you're seeking a rewarding role with progression opportunities and have the relevant skills or experience, apply today and join our 'family'. We look forward to hearing from you.

This is a rolling recruitment process. Shortlisted candidates will be interviewed, with interviews held every Wednesday.