Support Worker - Carlisle

Northern Healthcare; Carlisle; On-site; Full time

Job summary

Join a forward-thinking organization as a Mental Health Support Worker, where every day is an opportunity to make a real difference. In this rewarding role, you'll support individuals through their mental health journeys, assisting with daily tasks and providing emotional encouragement. With a commitment to your growth, the company offers comprehensive training and career progression opportunities. Enjoy competitive pay, including enhanced overtime rates, and a range of perks that truly value your contributions. If you're ready to help others while building a fulfilling career, this is the role for you.

Benefits

Free car parking

FREE enhanced DBS check

Blue Light Card & Insurance

Refer-a-friend scheme

Employee Assistance Programme

Career progression & training support

Monthly & annual staff recognition awards

Qualifications

• Warm, people-first attitude is essential.
• Experience in care or caring for a loved one is ideal.

Responsibilities

• Support residents with cooking, medication, and emotional needs.
• Encourage new hobbies and skills for personal growth.

Skills

People-first attitude

Experience in care

Emotional support

Cooking and meal prep

Budgeting and household management

Education

Level 2/3 Health & Social Care qualification

Job description

Make Every Day Count – Be a Mental Health Support Hero at Northern Healthcare!

Good News! We're Paying More Than Ever

The National Minimum Wage has recently increased to £12.21 – but we’re going even further!

At Northern Healthcare, we’ve raised our starting wage to £12.70 per hour at our service in Carlisle, Kirk House

Above the national rate

Enhanced overtime rates of £14.70 per hour

Great team, great benefits, and even better pay

Join a workplace that values your time and effort – and shows it in your pay packet.

Looking for a role where you matter as much as the people you support?

At Northern Healthcare, we’re not just offering you a job—we’re inviting you to become part of something life-changing. As a Mental Health Support Worker, you’ll be a champion of independence, a cheerleader in recovery, and a vital connection for those navigating mental health challenges.

What You’ll Do – Every Day is Different!

You’ll support residents with everyday tasks like:

1. Cooking and meal prep
2. Medication and appointment support
3. Budgeting and household management
4. Exploring the local community
5. Encouraging new hobbies and skills
6. Providing emotional support during tough times

You’ll be right there for the breakthroughs—big and small.

We’ve Got Your Back from Day One

We don’t just throw you in—we welcome you with:

1. A structured induction & buddy programme
2. Virtual learning platform for ongoing support
3. Full training including:
1. Care Certificate
2. First Aid
3. Behaviour Support
4. NVQs in Health & Social Care (Levels 2–5)
5. Leadership & business qualifications

Whether you’re brand new or bringing experience—we’ll help you grow.

Your Career, Your Way

Want to lead a team? Specialise in an area you love? Or simply be amazing right where you are. We've got routes for:

1. Team Leader
2. Deputy or Service Manager
3. Support Worker Champion – become an expert in your field

Or stay in your lane and thrive—we support that too!

Perks & Benefits

1. Free car parking (most sites)
2. FREE enhanced DBS check
3. Blue Light Card & Insurance – shop & save!
4. Refer-a-friend scheme that can earn you up to £400 in “love to shop” vouchers
5. Employee Assistance Programme – mental health, physio & more
6. Career progression & training support
7. Monthly & annual staff recognition awards

We don’t just say thank you—we show it.

What We’re Looking For

1. A warm, people-first attitude
2. Ideally, some experience in care or a Level 2/3 Health & Social Care qualification OR experience of caring for a loved one, family member or an individual with complex needs
3. Two references covering the past 3 years (and any previous roles supporting vulnerable adults)
4. An enhanced DBS check (we’ll cover the cost!)

Real Talk: You’re the Difference

Every smile, every step forward, every “I did it!” moment—that’s the impact you can make. So, if you’re ready to help people rebuild their lives while building something amazing for yourself…

Apply today and take your next step with Northern Healthcare!

Together, we’ll make every day count.