Support Worker - ARMS

NHS; Redruth; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional health service provider is seeking a full-time community support worker to join the Early Intervention for Psychosis Service team in Cornwall. The successful candidate will support individuals with mental health conditions by working closely with service users, families, and multidisciplinary teams. Essential qualifications include experience dealing with psychosis and knowledge of mental health guidelines. The salary ranges from £24,937 to £26,598 per annum.

Qualifications

• Experience in managing risks related to mental health deterioration.
• Experience in community settings within statutory or voluntary sectors.

Responsibilities

• Establish contact with service users and their families.
• Assist service users in accessing identified services.
• Monitor mental health and observe fluctuations.

Skills

Experience working with clients experiencing psychosis

Understanding of mental health effects

Knowledge of current guidelines

Job description

This vacancy is open to applicants currently employed by Cornwall Partnership NHS Foundation Trust, Royal Cornwall Hospitals NHS Trust, or the Integrated Care Board for Cornwall and the Isles of Scilly.

We are seeking an experienced community support worker who has worked with people experiencing psychosis and other mental health conditions.

The successful candidate will work in the new "At risk mental state" (ARMS) team within the Early Intervention for Psychosis Service (EIPS).

This role involves supporting individuals to improve their mental health by working with them, their families, the multidisciplinary team, and wider community support agencies.

This vacancy covers Mid Cornwall, aligning with the area model of care.

Main duties of the job:

1. Establish and maintain effective contact with service users, their relatives, and carers to ensure good communication.
2. Provide information and assistance to service users and their carers regarding their rights and entitlements from the team and the wider health and social care community.
3. Assist service users and their carers in accessing identified services.
4. Monitor mental health and observe fluctuations, reporting changes to team practitioners to ensure appropriate services are provided and risks are managed.
5. Encourage social and physical activities suitable to the service user's needs.

About us:

We are an NHS community and mental health provider based in Cornwall and the Isles of Scilly, delivering both community and hospital-based care to improve physical and mental health. We also offer specialized support for dementia and learning disabilities.

We value our staff and are committed to supporting the health and wellbeing of the local community. Our team comprises over 4,000 staff, including healthcare professionals, admin, and support staff.

Our services are provided in people's homes, community clinics, and hospitals. We aim to be a great place to work, provide excellent care, and foster strong partnerships.

The population of Cornwall is approximately 568,000, with many visitors during holidays, increasing service demand. We work closely with partners in Devon to meet community needs.

Details:

Date posted: 01 August 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 201-25-538-A

Job location: Kernow building, Wilson Way, Pool/Redruth, TR15 3QE

Job responsibilities: For detailed responsibilities, please see the supporting documents.

Person Specification:

Essential qualifications and experience:

• Experience working with clients experiencing psychosis and with substance misuse issues.
• Experience managing risks related to mental health deterioration.

Desirable:

• Experience in community settings within statutory or voluntary sectors.

Knowledge and abilities:

• Understanding of mental health effects and current guidelines, including the Mental Health Act and Mental Capacity Act.

Disclosure: This position requires a Disclosure and Barring Service check due to the Rehabilitation of Offenders Act.

Employer: Cornwall Partnership NHS Foundation Trust

Address: Kernow building, Wilson Way, Pool/Redruth, TR15 3QE

Employer's website: https://www.cornwallft.nhs.uk/