Support Worker

Elysium Healthcare Limited; Warrington; On-site; GBP 27,000; Full time

Job summary

A healthcare support organization is seeking a compassionate Housing Support Worker in Brent to assist individuals facing risks of homelessness and complex needs. This role involves creating personalized support plans, ensuring that participants receive the necessary housing and community support. Ideal candidates should demonstrate a genuine passion for helping others and possess the flexibility to adapt to various working patterns. A salary of £27,000 per annum with an emphasis on compassionate care is offered for this full-time position.

Benefits

25 days annual leave

Employer pension contribution

Discounted tickets for music events

Blue Light Discount Card eligibility

Qualifications

• Experience working with individuals facing social exclusion and complex needs.
• Ability to adapt to IT and software tools, particularly Microsoft.
• Understanding the marginalisation of people with complex needs.

Responsibilities

• Co-create tailored support plans for participants.
• Signpost participants to local support services.
• Recognise individual support needs and initiate interventions.
• Complete safeguarding and other necessary referrals.
• Support participants with housing needs.
• Collaborate with organisations to meet participants' needs.

Skills

Compassionate support

Understanding of housing support needs

Experience with complex backgrounds

IT skills at intermediate level

Flexibility in working patterns

Job description

Housing Support Worker – Brent

We are seeking a compassionate, resilient and dedicated Housing Support Worker to join our floating support service. The role focuses on supporting adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with mental health issues, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence within a compassionate, trauma‑informed environment.

Key Responsibilities

• Co‑create tailored support plans centred towards the participants’ needs.
• Signpost participants with local providers to support their independence such as Job Centres, employment support hubs, community support centres and mental health trusts.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.
• Support participants with all aspects of their housing needs.
• Work closely in partnership with various organisations to support the participants’ different needs.

What We Offer

• 25 days (Full‑time equivalent) annual leave, increasing with length of service.
• Employer pension contribution.
• Eligibility to register with Blue Light Discount Card.
• Access to discounted tickets for music events.

About the Role

Location: Based primarily in Brent (main office near the Civic Centre); support will be delivered in homes, community locations, Brent Hubs and libraries across the borough. Salary: £27,000 per annum. Shift pattern: 37.5 hours per week, Monday to Friday on a rota which can range between 08:00–16:00, 09:00–17:00 and 10:00–18:00. You may be required to work outside these hours dependent on service and participant requirements.

Required Qualifications & Experience

• Understanding of the housing support needs that people with multiple and complex needs face.
• Experience working with people of complex backgrounds or a good understanding of the sector.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programmes.
• Flexibility of working patterns, responding to the needs of the service and residents.
• Knowledge of the social and societal marginalisation that can be attached to people with complex needs.

Who You Are

This role is ideal for someone with a genuine passion and purpose to help people, challenge stigma, and make a real difference to people. You will thrive in a person‑centred environment with compassion, a non‑judgemental attitude, and an understanding that people face different life experiences and sometimes just need that extra support to get back on their feet.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.