Support Worker

Superior Healthcare; Southend-on-Sea; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider seeks a dedicated Support Worker to provide essential care for a complex care client in their home. Responsibilities include assisting with personal care, monitoring clinical interventions, and actively engaging with the client. The role requires prior care experience, flexibility, and a commitment to delivering personalized support in a compassionate manner.

Benefits

Referral bonus

Thorough paid training

Wellbeing support

Employee rewards

Social events

Qualifications

• Six months professional care experience in UK healthcare setting.
• Prior experience with complex care clients including tracheostomy.
• Willing to enroll in Level 2-5 diploma.

Responsibilities

• Assist with clinical interventions such as tracheostomy care.
• Engage in meaningful conversations with the client.
• Follow care plans to ensure person-centred care.

Skills

Clinical intervention

Personal care

Communication

Education

Level 2 to Level 5 diploma

Job description

Superior Healthcare is seeking a dedicated Support Worker in Southend-on-Sea to provide exceptional care for our complex care client in their home in Shoeburyness (15 minutes from Southend).

Our client

Our client is a 62-year-old female who lives with a spinal cord injury and is paralyzed. She is passionate about gardening, enjoys going out into the community, and appreciates meaningful conversations. The client has a fitted tracheostomy and invasive ventilation.

Your role as a Support Worker would include, but not be limited to, assisting with the client’s day or nighttime routine, supporting with any clinical intervention required throughout the shift, providing personal care, administering medication, and regularly accessing the community during a day shift.

Shift requirements

• Days: 8:00am to 8:00pm.
• Waking Nights: 8:00pm to 8:00am.
• All shifts are 2:1.

Superior Healthcare is an Equal Opportunities Employer. Employment is subject to an Enhanced DBS check and receipt of professional employment references covering the last 3 years.

Responsibilities

• To closely observe and monitor the client for clinical interventions such as tracheostomy care, deep oral suctioning, and cough assist.
• To be friendly, engaging, and hold meaningful conversations with the client about their interests.
• To be an advocate for the client, working in their best interest and in accordance with Superior Healthcare's policies and procedures.
• To assist the client with moving and handling, including the use of equipment such as hoists.
• To show dignity and respect when providing personal care to the client.
• To regularly refer to and follow care plans written by the Nurse Manager to ensure person-centred care.

Requirements

• At least 6 months of professional care experience in a UK healthcare setting.
• Previous experience working with complex care clients, including those with a tracheostomy.
• Flexibility and availability for short-notice shifts, including weekends.
• Blue Light Card (we’ll pay for it).
• Enrolled or willing to enroll onto a Level 2 to Level 5 diploma.
• Referral bonus: Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual refreshers.
• Support for saving for Christmas.
• Wellbeing support, including up to 6 face-to-face counselling sessions.
• In-house wellbeing team support.
• 24/7 live chat and video calls with trained counsellors, plus free financial and legal advice.
• Employees of the Month are rewarded with a £100 voucher.
• Regular employee events, including social outings like fish and chips on the beach.
• Ongoing support from Nurses and Field Care Supervisors.