Support Worker

Rotherham Doncaster and South Humber NHS Foundation Trust; Scunthorpe; On-site; GBP 26,000 - 27,000; Part time

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) in Scunthorpe is seeking a Senior Support Worker to bridge primary and secondary mental health care by delivering accessible, primary care-level interventions. The role is focused on the SMI pathway and requires driving to meet service needs.

The post involves delivering high-quality healthcare support under nursing supervision, with duties including physical observations, health checks, and coordination with Primary Care

Qualifications

• Demonstrable literacy and numeracy to Functional Skills Level 1 or equivalent.
• NVQ Level 2 in a care-related subject or equivalent, or willingness to undertake Level 2 Apprenticeship
• GCSE Grade C or above or Functional Skills Level 2 or equivalent in English and Maths

Responsibilities

• Support the Specialist Forensic and Community Wellbeing Team, primarily within the Severe Mental Illness pathway and, where required, the Medication Management pathway.
• Deliver high-quality healthcare support under the direction of the Nursing Team and Allied Health Professionals within a primary care setting.
• The role will focus mainly on the SMI pathway, completing physical observations and physical health checks, while also supporting adults experiencing mental health difficulties.
• The post holder will maintain accurate paper and electronic records, including waiting lists and SMI registers, and report risks or changes in patient presentation promptly.

Skills

Interpersonal skills

Communication

Patient reassurance

IT skills

Education

NVQ Level 2 in care

GCSE English & Maths

Willing to undertake Level 2 Apprenticeship

Job description

Main area Community Mental Health Services Grade NHS AfC: Band 3 Contract Fixed term: 12 months (12 months from when they start) Hours

• Part time
• Flexible working

26.25 hours per week (Monday - Friday between 9am - 5pm) Job ref 376-NLTT-0273-A1

Employer Rotherham Doncaster and South Humber NHS Foundation Trust Employer type NHS Site Elizabeth Quarter Town Scunthorpe Salary £26,299.62 - £27,476 per annum, pro rata Salary period Yearly Closing 09/11/2026 23:59

Support Worker

NHS AfC: Band 3

Job overview

This role sits within the SMI pathway of the Specialist Forensic and Community Wellbeing Team and helps bridge the gap between primary and secondary mental health care by providing accessible, primary care-level mental health interventions for people in North Lincolnshire. The service is committed to strengthening links with Primary Care Networks, with colleagues already embedded in GP surgeries, and further development of this work is a key priority. Applicants should have the drive, skills and experience to support this continued growth. Main duties, This is an exciting opportunity for an experienced, enthusiastic and organised mental health professional to join the team as a Senior Support Worker. The post involves delivering high-quality healthcare support under the direction of the Nursing Team and Allied Health Professionals within a primary care setting. The role will focus mainly on the SMI pathway, completing physical observations and physical health checks, while also supporting adults experiencing mental health difficulties. The postholder will work across pathways as needed and contribute to integrated, person-centred interventions in line with the primary care model.

It is a genuine occupation requirement that the successful applicant is a driver with access to their own vehicle in order to meet the needs of the service.

Main duties of the job

The post holder will support the Specialist Forensic and Community Wellbeing Team, primarily within the Severe Mental Illness pathway and, where required, the Medication Management pathway. Working under the supervision of the nursing team, they will assist with assessments, investigations, care planning, delivery and review of interventions in line with relevant policies and pathways. Key duties include supporting clinics across North Lincolnshire, completing annual physical health checks, promoting health and wellbeing, providing education and advice, and signposting patients and carers to appropriate services. The role involves supporting patients with health promotion activities, monitoring wellbeing and signs of relapse, contributing to MDT discussions, and helping patients manage issues such as complex medication and physical health needs. The post holder will maintain accurate paper and electronic records, including waiting lists and SMI registers, and report risks or changes in patient presentation promptly. They will uphold confidentiality, dignity, consent, Trust policies, safeguarding, infection control, health and safety requirements, and participate in supervision, training and team meetings

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

The main terms and conditions of service can be found here:

Detailed job description and main responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Visa sponsorship: Due to recent Home Office changes and the closure of the Immigration Salary List, the Trust is unable to offer sponsorship for this role (SOC 6131), except where the applicant meets the Home Office transitional arrangements for Skilled Workers in place before 22 July 2025.

Person specification

Qualifications

• Demonstrable literacy and numeracy skills to Functional Skills Level 1 or equivalent
• NVQ Level 2 in a care-related subject or equivalent, or willingness to undertake a relevant Level 2 Apprenticeship
• GCSE Grade C or above or Functional Skills Level 2 or equivalent in English and Maths

Experience

• Demonstrate a keen interest in caring for others
• Experience in independently completing physical observations (blood pressure, pulse, BMI, etc.)
• Skilled in ECG application
• Previous experience of working as part of a team
• Previous experience of caring for patients in either a clinical setting or through personal experience
• Experience of mental health services
• Skilled in venepuncture
• Experience of working within primary care network mental health

Knowledge

• Understand the importance of maintaining confidentiality

Skills

• Good interpersonal skills
• Ability to communicate effectively both face to face and in writing
• Able to support and reassure patients and carers in distress
• Basic IT skills

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

We reserve the right to close this vacancy early should we receive a high number of applications.