Support Worker

Orbis Education and Care; Pontarddulais; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Wales is seeking a compassionate Support Worker to provide personalised support to adults with complex needs. You will promote independence and well-being while ensuring physical and emotional needs are met. The ideal candidate possesses resilience, excellent communication skills, and a driving licence. This role offers competitive hourly pay and opportunities for career progression.

Benefits

Salary: £12.60 to £12.80 per hour

Fully paid induction and ongoing training

Career progression pathway

Employee Assistance Programme

National discounts with Blue Light Card

Qualifications

• Genuine desire to make a positive impact.
• Ability to build strong relationships.
• Willingness to learn and follow guidance.

Responsibilities

• Provide personalised support to individuals.
• Ensure needs are met in a caring environment.
• Promote independence and celebrate achievements.
• Keep accurate records of activities.
• Perform general housekeeping duties.

Skills

Compassionate and caring nature

Excellent communication skills

Resilience and patience

Basic IT skills

Flexibility to work shift basis

Driving licence

Job description

Overview

Cartref Mynydd is one of our well-established residential services, providing specialist care to adults with complex needs associated with autism. At Orbis, our mission is simple: to help every individual live their happiest, most independent life. We believe in leadership that's compassionate, inclusive, and driven by values—and we want you to be part of that journey.

Ready to make a difference?

Responsibilities

• As a Support Worker, work closely with the people we support to understand their needs, goals, and preferences, providing personalised support to help them live active, fulfilling, and valued lives each day.
• Ensure physical and emotional needs are met through a supportive and caring environment.
• Provide support during recreational activities, outings, and community integration.
• Promote independence, self-esteem, confidence, and celebrate achievements and milestones.
• Keep accurate records of all activities, progress, and incidents.
• Perform general housekeeping duties, including meal preparation.

Qualifications and Requirements

• Compassionate and caring nature with a genuine desire to make a positive impact.
• Excellent communication and interpersonal skills to build strong relationships.
• Resilience and patience when facing challenges, adapting to individual needs.
• Willingness to learn and follow guidance from the team.
• Basic IT skills for record keeping and communication purposes.
• Flexibility to work on a shift basis, including weekends and occasional night shifts.
• Driving licence is essential.
• This role involves regulated activity with adults and will require an enhanced DBS with barred list check.

What We Offer

• Salary: £12.60 to £12.80 per hour dependent on qualifications and experience
• Full and part time hours available
• Fully paid induction and ongoing training
• Career progression pathway to Home Manager
• Cashback Health Shield Plan (after probation)
• Paid time off for cancer screening and travel
• 24/7 Employee Assistance Programme (EAP)
• Blue Light Card for national discounts
• Death in Service benefit - 2x salary