Support Worker

Walsingham Support; Pontardawe; On-site; GBP 25,000 - 32,000; Full time

Job summary

A national charity is seeking a Support Worker to help individuals with personal care, cooking, and household tasks. This role is ideal for anyone looking to make a difference, with no prior experience required as full training is provided. The candidate must be a manual driver and possess qualities such as kindness and patience. Benefits include 28 days holiday, double pay for bank holidays, and opportunities for personal development. Join a fulfilling career dedicated to enhancing the lives of others.

Benefits

28 days holiday (rising to 38 with service)

Double pay for bank holidays

Paid Enhanced DBS

Pension contributions

Employee Assistance Programme

Long service awards

Qualifications

• No prior experience required; training will be provided.
• Must be a manual driver.
• Kind, patient, and willing to learn.

Responsibilities

• Support people with personal care, cooking, and household tasks.
• Provide companionship, encouragement, and emotional support.
• Help people build independence, friendships, and new skills.

Skills

Kindness

Patience

Listening

Teamwork

Job description

SUPPORT WORKER - JOIN A CHARITY THAT PUTS PEOPLE BEFORE PROFIT

£12.21 per hour – MUST BE A MANUAL UK DRIVER

WHO THIS SUITS

This role is for anyone who wants to make a real difference, whatever your age, background, or gender (unless the role is gender specific). You don't need to have worked in care before if you're kind, patient, and willing to learn – we'll support you every step of the way.

It could suit someone who has helped others in customer service, childcare, hospitality, teaching, or volunteering, or someone simply looking for a more meaningful job. If you enjoy listening, lending a hand, and helping others live life to the fullest, you'll fit right in here.

Be someone's everyday hero! Join Walsingham Support, a national charity that reinvests every penny back into supporting people and our staff.

WHY YOU WILL LOVE BEING A SUPPORT WORKER

Jobs like this don't come along every day. As a Support Worker, you'll be part of a team helping people live their best lives. No prior experience required – we provide all the training and ongoing support you need to build a career in care.

This isn't a boring job; you'll change lives with care, support day‑to‑day living, and join in with activities like bowling, swimming, walks, and community outings.

BENEFITS OF BEING A SUPPORT WORKER WITH WALSINGHAM SUPPORT

• Favourable working hours, with part‑time and bank Support Worker roles available
• 28 days holiday (rising to 38 with service)
• Double pay for bank holidays
• Paid Enhanced DBS
• Pension contributions and life assurance (3x salary)
• Funded qualifications and apprenticeship opportunities
• Employee Assistance Programme and bereavement helpline
• Walsingham Rewards Scheme and Blue Light Card discounts
• Long service awards and a £250 recommend‑a‑friend bonus

WHAT A SUPPORT WORKER DOES

• Support people with personal care, cooking, and household tasks
• Provide companionship, encouragement, and emotional support
• Help people build independence, friendships, and new skills
• Join in with activities, hobbies, and community events

WHY WORK WITH WALSINGHAM SUPPORT?

Walsingham Support is a national charity, not a business. We don't make money for shareholders; everything we do is reinvested into supporting the people we care for and the staff who make it happen.

Since 1986, every Support Worker at Walsingham Support has played a vital role in enhancing the lives of people with learning disabilities, autism, and complex needs. Our world is built on doing good, being the best place to work, and always putting people first.

We believe in an accessible and fair recruitment process. That's why you'll receive interview questions in advance, so you feel confident and ready to shine.

ABOUT US

As an organisation, Walsingham Support aspires to be the employer of choice in the social care sector. We want the people we support to be surrounded by team members who share our values and approach, enabling them to lead truly fulfilled lives.

Joining Walsingham Support will help you enhance the lives of the people we support and give you an opportunity to develop your career in this wonderful area of work.

This charity needs exceptional people. Do you fit the bill?

SUPPORT WORKER - MANUAL DRIVER

We are looking for a manual driver who can meet the requirements described above.

THE BENEFITS OF WORKING FOR A CHARITY

• SENSE OF PURPOSE – many find working for a charity more personally fulfilling because they contribute to a cause aligned with their values.
• SOCIAL IMPACT – charities focus on addressing social issues such as healthcare, education, poverty, or the environment.
• DIVERSE AND INCLUSIVE ENVIRONMENT – strong commitment to diversity and inclusion.
• SKILL DEVELOPMENT – limited resources often mean employees take on multiple roles, diversifying their skill set.
• COMMUNITY ENGAGEMENT – direct engagement with beneficiaries, volunteers, and community partners.
• FLEXIBILITY AND PASSION‑DRIVEN WORK – some charities offer a more flexible work environment, recognising the passion and commitment of employees.
• POSITIVE WORKPLACE CULTURE – a collaborative culture with a common goal.
• NOT MAKING MONEY FOR A BOARD OF DIRECTORS – surplus funds are reinvested back into care of service users rather than paying bonuses to directors.
• JOB STABILITY – charities are less likely to take risk, leading to financial stability compared to profit‑focused companies.