Support Worker

Positive Futures; Newtownards; On-site; GBP 18,000 - 26,000; Full time

Job summary

Positive Futures is hiring a Support Worker in Northern Ireland to help people with learning disabilities, brain injury or autism live independently with real choice. No formal qualifications required—kindness, patience and reliability matter most.

You’ll support daily living, personal care, finances and community activities, while championing the person’s rights to make choices and access services. Training and ongoing guidance provided.

Qualifications

• Personal or work experience of providing care or support for someone
• Basic digital skills to record notes and use rota, HR or care systems

Responsibilities

• Form a positive relationship with the person you support and maintain professional boundaries.
• Help them look after their home, manage money and medication as independently as possible.
• Coordinate with GP, social worker or advocate to get the right support when needed.
• Support stay safe and healthy, including personal care when required, with dignity and respect.
• Help them get out into their community, stay connected with important people, and advocate for themselves.
• Act as a role model for staff and volunteers; keep accurate records (incidents, risk assessments, logs) using digital systems.

Skills

Kindness

Patience

Reliability

Job description

Support Worker

We review applications as they come in and may close this role early once sufficient numbers have been received. We’d encourage you to apply as soon as possible if you’re interested.

Support work is an impactful job. It's the reason people get to live life their way.

Join Positive Futures as a Support Worker and help people with a learning disability, acquired brain injury or autism to live independently, and to have real choice and control over their own lives. You don't need formal qualifications or experience for this role, just kindness, patience, and a sense of fun.

You’ll get to know the person you’re supporting properly: their goals, their routines, what independence looks like for them. From there, you’ll support them with everything from daily living skills and personal care, to getting out into their community, keeping in touch with the people who matter to them, and speaking up for themselves.

• A proper start: Receive a full, paid induction before you’re expected to hit the ground running, and join a dedicated team who’ll support you every step of the way.
• Genuine independence, genuine impact: Help people manage their homes, their finances, their health and their social lives, all in a way that puts their choices first.
• No experience required, just the right qualities: If you’re kind, patient, and reliable, we’ll teach you the rest, and we’ll cover your NISCC registration too.

If you’re looking for work that means something, makes a real difference to people, every day, and you’ve got the patience and values this role needs, we’d love to hear from you.

About the role

Every day looks a little different, because every person you support is different too.
As a Support Worker, you’ll form a positive relationship with the person you support, always maintaining appropriate professional boundaries with them and their families. You’ll help them look after their home, manage their money and medication as independently as possible, and get the right support from other services when they need it, whether that’s a GP, a social worker, or an advocate.
You’ll support people to stay safe and healthy in every part of their life, including personal care where it’s needed, always treating people with dignity and respect. You’ll help them get out into their community, stay connected to the people who matter to them, and speak up for themselves, seeking advocacy support where it’s needed rather than deciding things for them.
You’ll also act as a role model for other staff and volunteers, sharing what you learn and helping new colleagues find their feet. Accurate record keeping (incidents, risk assessments, communication logs) is part of the job too, using our usual digital systems.
If you can bring warmth, reliability and genuine respect for people’s right to choose their own life, this is a role where that really counts.

About the company

We are Positive Futures, a leading charity based in Northern Ireland dedicated to supporting children, young people and adults with a learning disability, acquired brain injury or autism, and their families. Since 1995, we’ve been driven by the belief that everyone has a role to play, and that disability should not prevent full and active participation in society.

Required Criteria

• Personal or work experience of providing care or support for someone
• Basic digital skills e.g. to record notes and use rota, HR or care systems.