Support Worker

Salutem Care & Education; Newport; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Blue Light Card

Wagestream pay access

Pension scheme

Free DBS check

Job summary

Salutem Care and Education is seeking a dedicated Support Worker to provide person-centred support to adults with diverse needs at Thurston House in Newport Pagnall. The role emphasizes independence, dignity and holistic wellbeing within care plans and PBS guidelines.

You will work as part of a friendly team, assisting with daily living activities, personal care, medication management and community engagement while maintaining accurate records and collaborating with health professionals.

Qualifications

• Compassionate, reliable and proactive care support essential.
• Strong communication and teamwork skills.
• Ability to follow care plans, risk assessments and PBS guidelines.

Responsibilities

• Provide person-centred support promoting independence and wellbeing.
• Assist with personal care, mobility, nutrition and daily living tasks.
• Administer and manage medication safely per policies and training.
• Follow PBS strategies and promote least restrictive practices.
• Maintain accurate records and documentation of daily notes and health records.
• Work with families and healthcare professionals to achieve positive outcomes.
• Adhere to policies, regulatory requirements and safety standards.

Skills

Compassionate

Reliability

Communication

Teamwork

Job description

About The Company

The Thurston family are recruiting!

Thurston House is a vibrant and fun residential care home in Newport Pagnall, supporting adults with learning disabilities, physical disabilities and mental health needs to live their best lives while achieving their goals and aspirations.

Every day will be different at Thurston House – you could be exploring and taking photos with the local sights with Matty, having a pamper and hair styling session with Susan, or enjoying a mini-break away to the seaside at Clacton-on-Sea with Jackie. Whatever you get up to, you'll be making lifelong memories with the people you support.

Come and join our friendly team and really make a difference in people's lives. We’ll help you settle in, and support you as you get to know us all. This isn’t really a job, it’s more of a lifestyle; where you get to enjoy your days while helping others to enjoy theirs too.

At Salutem Care and Education, we recognise the value and wisdom that comes from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

Now we've shared a glimpse of what it's like to work for us, let us introduce ourselves. We’re Salutem and we are committed to making a positive impact on the lives of thousands of children and adults in England and Wales across our residential homes, schools and day centres. Our dedicated support teams empower individuals to overcome any obstacles and live the life they choose.

We’re committed to supporting the wellbeing of our team and our benefits package has something for everyone – including these key highlights:

• Competency Frameworks and Pay Scales – We have a development and reward initiative in place for all our individual colleagues and teams, showing clear career pathways, progression & promotion opportunities, and pay scales to work towards if desired.
• Blue Light Card – Working in social care, all our staff qualify for thousands of discounts in shops, restaurants, and venues on the high street with a Blue Light Card. You can register to get 2‑years access to the Blue Light Card for £4.99 and reclaim this cost via our expenses process.
• Wagestream - Any day can be payday with Wagestream, as you can withdraw some of your wages earned early.*
• Care Friends, Refer‑a‑Friend Scheme – Instantly earn points and cash rewards for referring people you know for roles at Salutem.
• Sovereign Health Care Plan – Affordable cover to help with your healthcare and private medical costs.
• Canada Life, Group Life Assurance - To protect all our staff from day one of employment, we provide a Death in Service benefit via Canada Life, which is offered at 1 x your annual salary.
• Blink, our internal communications app - Giving you a voice and a sense of community across the organisation.
• Pension scheme - for all qualifying staff
• Free DBS check (Disclosure and Barring Service)

*Terms and conditions apply.

As an organisation, we're committed to supporting our teams and offering a range of perks that look after your financial, mental, emotional and physical wellbeing.

We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too.

About The Role

Support Worker - Key Responsibilities

Provide person‑centred support to individuals, promoting independence, choice, dignity, and wellbeing in line with care plans, risk assessments, and Positive Behaviour Support (PBS) plans.

Key Duties:

• Deliver tailored support that meets individuals' physical, emotional, social, and mental health needs.
• Encourage independence, life skills development, and participation in education, employment, volunteering, and community activities.
• Assist with personal care, mobility, nutrition, continence care, and the use of specialist equipment where required.
• Support health and wellbeing by monitoring needs, attending appointments, promoting healthy lifestyles, and maintaining accurate records.
• Administer and manage medication safely in accordance with policies and training.
• Follow PBS strategies, support individuals during periods of distress, and promote least restrictive practices.
• Safeguard individuals by identifying and reporting concerns, promoting rights, dignity, and protection from harm.
• Maintain a safe, clean, and welcoming living environment, supporting daily household tasks and health and safety standards.
• Complete accurate documentation, including daily notes, incident reports, health records, and financial records.
• Support individuals with budgeting, personal finances, and accessing benefits where appropriate.
• Work collaboratively with colleagues, families, healthcare professionals, and external agencies to achieve positive outcomes.
• Adhere to organisational policies, regulatory requirements, and quality standards while contributing to continuous service improvement.
• Participate in training, supervision, and flexible shift patterns, including evenings, weekends, bank holidays, sleep‑ins, and waking nights as required.

This role requires a compassionate, reliable, and proactive individual committed to delivering high‑quality support and improving the lives of those they support.

Our Core Values

Supportive: Helping everyone reach their full potential.

Ambitious: Striving for the best outcomes.

Loyal: Prioritising our staff and the people we support.

Unique: Innovating without compromising quality.

Transparent: Fostering openness and mutual respect.

Engaging: Partnering with everyone involved.

Meaningful: Offering fulfilling opportunities.

Why Choose Us?

Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.

Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.

Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.

Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.

Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.

Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well‑being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre‑employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.