Support Worker

Cygnet; Mynydd Isa; Presencial; GBP 18.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Overtime available

Coaching and appraisal

Cycle to Work scheme

Discount benefits

Career development

Supportive team

Descripción de la vacante

Cygnet Delfryn House in North Wales is seeking a confident and dedicated Support Worker to join our new Low Secure service for women. You’ll provide person-centred care across two wards, supporting individuals with mental health and personality disorders in a safe, therapeutic setting.

We offer full-time hours (42 per week) with flexible scheduling and opportunities for overtime, coaching, supervision and career development within a supportive team.

Formación

• Caring, reliable and committed to making a difference.
• Genuinely driven to improve people’s lives.
• Confident and compassionate communicator with a good teamwork mindset.
• Sensitive, intuitive and respectful approach to individuals with complex needs.

Responsabilidades

• Offering enhanced care using a flexible, person-centred approach.
• Providing guidance and encouragement through physical and emotional support.
• Learning about each individual’s specific needs and supporting them appropriately.
• Assisting with medical and welfare needs and reporting when required.
• Supporting safeguarding practices and maintaining professional boundaries.
• Maintaining a safe, clean and therapeutic environment for all.

Conocimientos

Caring

Reliable

Commitment

Confident communicator

Team player

Empathetic

Empowering independence

Mental health awareness

Willing to drive

Descripción del empleo

Helping others improve and turn their lives around

• there’s no better feeling.

It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident, compassionate and dedicated Support Worker with a passion for delivering outstanding care to join our team at our new service to open in early 2027, Cygnet Delfryn House.

Cygnet Delfryn House is our new Low Secure service for women in North Wales.

We support women across two wards, specialising in mental health and personality disorders.

The service is due to open in early 2027 and is accepting referrals now.

All of our secure services aim to monitor, manage and reduce risk in a safe and therapeutic setting, in order to help individuals progress towards more independent living.

Day-to-day responsibilities

• Offering enhanced care using a flexible, person-centred approach
• Providing guidance and encouragement through physical and emotional support
• Learning about each individual’s specific needs and supporting them in the most appropriate way
• Assisting with medical and welfare needs
• Reporting on medical and welfare needs as required
• Supporting safeguarding practices and maintaining professional boundaries
• Maintaining a safe, clean and therapeutic environment for all
• Encouraging independence, confidence and positive daily routines
• Supporting people to work towards personal goals and community involvement
• Working closely with colleagues, nurses and wider professionals to deliver outstanding care

What We’re Looking For

• We are looking for someone who is caring, reliable and committed to making a difference.
• Genuinely driven with a desire to improve people’s lives
• A confident and compassionate communicator
• A good team player
• Sensitive, intuitive and respectful
• Energetic and motivated to provide a trusting, stimulating and varied environment
• Passionate about empowering people and supporting independence
• Able to work positively with people with mental health conditions and complex needs
• Able to drive due to the location of the service
• Previous experience in care, mental health, support work, healthcare or residential services can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

• £13.15 per hour, increasing to £13.45 per hour after 3 months’ service
• Full-time hours, 42 hours per week
• Flexible working with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Employee discount savings
• Cycle to Work scheme
• The opportunity to build a meaningful career in health and social care
• A supportive team environment where your work makes a real difference

Successful candidates will be required to undergo an enhanced DBS check.