Support Worker

Central and North West London NHS Foundation Trust; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in Milton Keynes seeks a Community Support Worker for its Assertive Outreach Team. The role involves delivering care for service users with complex mental health needs and requires knowledge of mental health legislation. Ideal candidates should have a person-centred approach and a flexible work style. Opportunities for career development within a supportive environment are provided.

Qualifications

• Experience of a rehabilitation approach, understanding recovery.
• Car driver with access to a fully insured vehicle.

Responsibilities

• Deliver care and treatment within the Assertive Outreach Team.
• Support service users with complex presentations.

Skills

Knowledge of Mental Health conditions

Person-centred approach

Risk assessment

Education

GCSE A level standard / NVQ level 3

Job description

Job Overview

Looking for a new job, an opportunity to up-skill or to simply change your career direction? If so - become part of our team; where we care for you as much as you care for others.

We are looking to recruit a Community Support Worker for our Assertive Outreach Team.

To improve the quality of care received by people with mental health needs in their local community, Adult Mental Health Community Services are delivered from a central location, called the Milton Keynes Mental Health Hub (MK MH Hub), based in Westcroft Health Centre.

Within the Hub there are three pathways from which all service users are able to access interventions such as Peer Support, Individual Placement Support, Coaching, and/or Specialist Therapy, dependent on their needs. Interventions are delivered both as groups and individual 1:1 sessions.

Main duties of the job

The successful applicant will be able to deliver care and treatment for service users within the Assertive Outreach Team as part of the Diagnosis and Condition Management pathway.

The applicant will work as part of a team supporting service users with complex presentations with difficulties engaging with the service.

The post holder will need to have a flexible approach and have a solid understanding of risk assessment, care planning and the recovery model.

Working for our organisation

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust.

With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed Job Description And Main Responsibilities

• Post holders will need to have an excellent knowledge of Mental Health conditions, therapies and current mental health legislation.
• Demonstrate the ability to support and apply a holistic, person-centred, approach to assessing and supporting the health and social care needs of people experiencing severe and enduring mental illness, who have been referred to the Hub.

The Hub works closely with third sector agencies including the Crisis Café in Milton Keynes, as well as Milton Keynes University Hospital and the Local Authority. There are also opportunities for appropriately experienced staff to work in partnership with Thames Valley Police and South Central Ambulance Service.

Person specification

Qualifications

Essential criteria

• Good general education up to GCSE A level standard / NVQ level 3 or equivalent experience

Experience

Desirable criteria

• Knowledge of the Mental Health Act and Mental Capacity Act
• Experience of community based working
• Knowledge of relevant legislation and policies
• Experience of multi-disciplinary working
• Substantial experience within a Mental Health Setting

Knowledge

Essential criteria

• Experience of a rehabilitation approach to include an understanding of recovery and re-enablement

Personal Disposition

Essential criteria

• Car driver with access to a fully insured vehicle fit for work purposes. There will be an expectation of providing lifts to service users as appropriate