Support Worker

Nacro; Manchester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Comprehensive induction

Career progression

Good annual leave

Job summary

Nacro in Manchester is seeking compassionate workers to provide trauma-informed support to residents, helping them maintain housing and build independent living skills. This role offers a clear progression plan and a starting salary of £26,807 with expected progression to £28,851 within the first year.

Join our team to support people with homelessness and complex needs, contribute to safer communities, and grow within a values-driven organisation that prioritises development and well-being.

Qualifications

• Experience supporting vulnerable adults or people experiencing homelessness.
• Ability to build trusting and professional relationships.
• Proactive, compassionate and resilient.

Responsibilities

• Provide practical, trauma informed support to residents, helping them maintain accommodation.
• Develop independent living skills and help residents achieve personal goals.
• Draw out strengths, key working, support planning, advocacy and multi-agency partnership working.

Skills

Experience with homelessness

Job description

37.5 Hours Per Week

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £26,807 Entry with expected progression to £28,851 Established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

Join Us in Changing Lives Across Manchester.

We provide Housing Related Support Services commissioned to support people with a history of homelessness and multiple disadvantage to build safer, healthier and more independent futures. These services form part of Manchester City Council’s wider commitment to high-quality supported housing and homelessness prevention services. We are now recruiting passionate, resilient and values-driven people to join our growing Supported Housing team and help shape innovative services that create lasting change across the city.

About the Service

Our supported housing services will provide trauma-informed, person-centred support to adults with a history of homelessness and complex support needs. Many of the people we support may experience challenges linked to mental health, substance use, offending history, domestic abuse, social isolation or long-term exclusion from services.

Alongside our mixed services, we will also deliver dedicated women’s services, creating safe, empowering and supportive environments where women can recover, rebuild confidence and move towards independent living.

The service will focus on:

• Preventing repeat homelessness
• Supporting people to maintain accommodation
• Promoting independence, wellbeing and recovery
• Improving access to health, training and employment
• Supporting positive move-on outcomesDelivering compassionate, strengths-based support
• Building strong partnership pathways across Manchester

This is an exciting opportunity to be part of Nacro and our ambitious services

We are looking for people who:

• dignity, safety and opportunity
• Can build positive and professional relationships, that are outcome focussed
• Work with empathy, resilience and professionalism
• Thrive in challenging but highly rewarding environments
• Want to make a genuine difference every day

In return, we offer:

• A supportive and inclusive working culture
• Comprehensive induction and training
• Opportunities to progress within a growing organisation
• Good annual leave entitlement and employee benefits

You will provide practical and trauma informed support to residents, helping them maintain accommodation, develop independent living skills and achieve their personal goals.

This role includes drawing out strengths ,key working, support planning, advocacy and multi-agency partnership working.

We are looking for people who:

• Have experience supporting vulnerable adults or people experiencing homelessness
• Can build trusting and professional relationships
• Are proactive, compassionate and resilient
• Can work flexibly as part of a committed team

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [e-mail].