Support Worker

Environmental Dynamics International, Asia HQ; London; On-site; GBP 29,000; Full time

Job summary

A leading not-for-profit care provider in London seeks a compassionate Support Worker for their Mental Health service in Newham. The role involves assisting individuals transitioning from inpatient care to community living, ensuring they receive the necessary support. The organization values resilience, teamwork, and a commitment to personal improvement, offering extensive training and benefits to help staff thrive.

Benefits

Annual leave increasing up to 30 days

Free DBS

Exclusive discounts and cashback

Fully paid induction programme

Healthcare Cashplan

Cycle to work scheme

Employee Assistance Programme

Generous pension contributions

Quarterly Staff Awards

Qualifications

• Eagerness to learn and engage positively with customers is essential.
• Experience of using similar services is valued.

Responsibilities

• Provide short-term support to link customers with longer-term services.
• Assist individuals facing barriers to discharge from mental health services.

Skills

Social Interaction

Calmness

Organizational Skills

Communication

Resilience

Education

NVQ Level 2 or equivalent

Job description

We're looking for a kind, compassionate, and resilient Support Worker to join our Mental Health service in Newham.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development, and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions. The main aim of the service is to provide short-term support to link customers with longer-term services to reduce escalations, inpatient readmissions, and pressure on inpatient beds.

Shift Patterns are 08:00-16:00hrs and 14:00hrs to 22:00hrs, including bank holidays and weekends.

For a full job description, please visit our website.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organized
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem
• Is respectful, articulate, and sensitive in communication style
• Is motivated towards excellence and personal improvement with a can-do attitude
• Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Typical qualifications from none to NVQ Level 2 or equivalent. While you may have little or no previous relevant sector work experience, eagerness to learn and engage positively with customers is essential.

Look Ahead values experience of applicants who have used our services or similar services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 100 services supporting thousands of customers annually. Our mission is to co-design and deliver innovative social care solutions that help people thrive. We work across mental health, homelessness, complex needs, young people, care leavers, and learning disabilities, offering many opportunities for growth and career progression.

We are committed to our values:

• Excellence and innovation
• Caring and compassionate
• Inclusive and trusted
• Partnership and teamwork

Look Ahead is dedicated to safeguarding and promoting the welfare of children and adults at risk, expecting all employees, workers, and volunteers to share this commitment.

If your application is unsuccessful but suitable for another role, we may contact you to discuss alternative opportunities—no need to reapply.

We reserve the right to close this advert early if the position is filled.

We are committed to diversity and inclusion, accredited with Silver in the Inclusive Employers Standard 2021, and are members of the Employers Domestic Abuse Covenant. We encourage applications from diverse backgrounds.