Support Worker

Christ The King Residential Care Homes; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider is seeking Support Workers for day and night shifts. The role involves facilitating positive behavior in service users, developing care plans, and ensuring a respectful environment. The successful candidate will have relevant qualifications and a passion for supporting individuals to achieve their best.

Benefits

NEST Pension Scheme available

Free Enhanced DBS Renewal

Free Training and Continuous Professional Development Scheme

Annual Staff Achievement Award

Employee benefits platform providing discounts

Referral of a colleague's bonus programme

Qualifications

• Minimum 1 year of experience required.
• Participate in training opportunities.
• Stay informed about new developments through professional reading.

Responsibilities

• Support residents in maintaining contact with friends and family.
• Review and update service plans to meet individual needs.
• Promote good relationships and act as advocates for service users.

Skills

Support challenging behaviour

Positive behaviour management

Communication

Teamwork

Education

NVQ Level 2/3 or Care Certificate

Job description

Support Worker (Day/ Night)

Christ the King Residential Care Homes is looking to hire Support Workers.

Job Details:

• Required education: NVQ Level 2/3 or Care Certificate.
• Required experience: Minimum 1 year of experience.
• Job Types: Full-time/ Part-time, Permanent.
• Salary: £10.75- £11.40 /hour.
• Position: Support Worker.

Benefits:

• NEST Pension Scheme available
• Free Enhanced DBS Renewal
• Free Training and Continuous Professional Development Scheme
• Annual Staff Achievement Award, Recognition Awards including a long service award
• Employee benefits platform providing discounts at over 150 retailers
• Referral of a colleague's bonus programme

DUTIES AND RESPONSIBILITIES:

Service Users:

• Support challenging behaviour safely and supportively, using skills and approaches learned through training; promote positive behaviour management.
• Assess residents before admission and develop their service plan in conjunction with senior staff and significant others.
• Participate in allocating places based on compatibility and resources.
• Review and update service plans to meet individual needs.
• Implement and record individual service plans.
• Provide support and refer to senior staff for specialist assistance.
• Support residents in maintaining contact with friends and family.
• Participate in training residents to develop new skills and create training opportunities for skill development.
• Communicate service contract details, quality measures, and access to complaints procedures to service users.
• Promote good relationships and act as advocates for service users.

Staff:

• Attend work reliably and punctually.
• Work collaboratively with service users, colleagues, support services, families, and stakeholders.
• Participate in appraisal programs.
• Manage work delegation and monitor service quality.
• Offer team-building and training sessions based on needs identified through supervision and appraisal.
• Manage staff time efficiency, leave, and service quality.
• Adhere to company policies.
• Support a clean, safe, and respectful living environment.
• Maintain privacy, dignity, and confidentiality of service users.

General:

• Maintain up-to-date records and reports.
• Develop links with professional and statutory agencies involved with residents.
• Manage budgets and finances responsibly.
• Follow legal requirements and policies on medication administration.
• Participate in communication systems to inform and update staff and carers.
• Report incidents and changes to the Home Manager or Nurse in charge.
• Assist in the daily running of the service, including maintenance and equipment.
• Use time efficiently and effectively.

Personal:

• Participate in supervision and staff appraisal systems.
• Stay informed about new developments through professional reading.
• Participate in training opportunities.
• Perform duties ensuring residents' safety and well-being.
• Support residents in accessing community opportunities and participation.

Other:

• Work away from home when necessary, including assisting with holidays and outings.
• Perform additional duties such as daily cleaning as required.