Support Worker

Dimensions; Letchworth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay uplift for overtime

Flexible shift patterns

30 days annual leave

Career progression

Salary advance scheme

Staff discounts

Life Assurance and Company Pension

Industry leading training

DBS paid for by us

Job summary

Dimensions is seeking a compassionate Support Worker in Norton Subcourse, NR14, to help two gentlemen live active, independent lives in their home and community. The role includes personal care, medication support, meal preparation, and assisting with daily living tasks.

A full UK driving licence and own vehicle are essential, and you’ll work a 9:00–22:00 shift pattern with occasional sleep-ins. We value flexible, person-centred care and provide training, DBS support, and benefits to support

Qualifications

• Holds a full UK manual driving licence.
• Has access to their own vehicle for travelling to work.
• Is happy to drive the vehicles belonging to the people we support (manual and automatic).
• Are confident cooking meals from scratch using fresh ingredients.
• Is comfortable providing full personal care and medication support.
• Can work independently during lone-working shifts.
• Enjoys being active and supporting people in the community.
• Has excellent communication skills and a patient, person-centred approach.

Responsibilities

• Provide personal care and medication support.
• Prepare meals and support healthy lifestyles.
• Support with daily living tasks and promote independence.
• Assist with community activities and wheelchair access as needed.
• Work within a two-week rolling rota from 9:00 to 22:00 with sleep-ins as required.

Skills

Full UK manual driving licence

Own vehicle

Comfortable driving company vehicles

Cooking meals from fresh ingredients

Personal care & medication support

Independent working (lone shifts)

Active lifestyle support

Excellent communication

Patient, person-centred approach

Job description

About Dimensions

At Dimensions, you'll find more than a job - You'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference - for the people we support and for you. Proudly recognised as one of the UK's Top 25 Best Workplaces for Wellbeing (Great Place to Work, Super Large Organisations), reflecting our commitment to flexible working, wellbeing support, career development, and an inclusive workplace culture.

About the role

• Support Worker
• Full time - 37.5 hours per week
• £13.45 per hour
• Norton Subcourse, NR14
• Full UK manual driving licence and own car essential.

We are looking for a caring, reliable and enthusiastic Support Worker to join our team supporting two gentlemen in their home. The gentlemen we support enjoy leading active and fulfilling lives and love spending time out in their local community. Whether it's swimming, visiting the zoo, going for countryside walks, spending time with family, enjoying picnics or relaxing in the hot tub at home, you'll play an important role in supporting them to do the things they enjoy and achieve the outcomes that matter to them.

You’ll provide personalised support that promotes choice, independence and wellbeing. This is a hands on role where you’ll support with personal care, medication, preparing meals and daily living tasks, while encouraging the people we support to develop skills and maintain as much independence as possible. One of the gentlemen uses a wheelchair full-time, so you’ll need to be comfortable supporting him to access the community, including pushing a wheelchair for longer distances.

Meal preparation is an important part of this role. The people we support receive weekly HelloFresh deliveries, so you’ll need to be confident preparing home cooked meals using fresh ingredients and supporting them to maintain healthy lifestyles.

This home includes both shared and lone working, so you’ll need to be able to work confidently on your own as well as part of a supportive team. This home operates a two-week rolling rota, with shifts typically running from 9:00am to 10:00pm, including 1-2 sleep-ins per week and alternate weekends.

About You

You do not need previous care experience to be successful with Dimensions; however, you do need the right values, a positive attitude and a genuine desire to make a difference.

We are looking for someone who:

• Holds a full UK manual driving licence.
• Has access to their own vehicle for travelling to work.
• Is happy to drive the vehicles belonging to the people we support (manual and automatic).
• Are confident cooking meals from scratch using fresh ingredients.
• Is comfortable providing full personal care and medication support.
• Can work independently during lone-working shifts.
• Enjoys being active and supporting people in the community.
• Has excellent communication skills and a patient, person-centred approach.

Most importantly, you will be someone who shares our values and is passionate about supporting people to independent lives. The role requires flexibility, reliability, and a willingness to learn, and we will provide all the training and support you need to succeed.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work.
• Flexible shift patterns to suit your needs.
• 30 days paid Annual Leave (including public holidays - pro rata).
• Opportunities for career progression.
• We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension.
• Industry leading training.
• Enhanced DBS paid for by us.

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities. If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place