Support Worker

The Cambian Group; Kingston upon Hull; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join The Cambian Group as a Residential Support Worker and make a meaningful impact in the lives of children and young people facing mental health challenges. This role requires a compassionate and resilient individual who can provide essential support in a structured environment. Daily tasks include offering emotional care and support, helping with educational needs, and promoting positive coping strategies. A focus on building trusting relationships is crucial to help these young individuals feel safe and valued. Comprehensive training and progression opportunities are provided.

Benefits

Pension scheme

Employee assistance programme

Wellbeing support

Comprehensive induction and ongoing training

Career progression opportunities

Qualifications

• Experience working with children or young people, particularly with emotional, behavioural, or mental health needs.
• Basic understanding of safeguarding and child protection.
• Full UK driving licence is desirable.

Responsibilities

• Provide day-to-day support including personal care, mealtimes, education support, and recreational activities.
• Establish and maintain positive relationships with young people.
• Assist with planning and delivery of individual care plans.

Skills

Empathy

Communication

Emotional resilience

Patience

Education

NVQ Level 3 in Residential Childcare

Job description

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Shifts: Rota basis – includes evenings, weekends and sleep-ins

NO WORK SPONSORSHIP OFFERED

Are you passionate about making a genuine difference in the lives of children and young people? Do you want to work in a role where every day brings new challenges and rewards? If so, we’d love to hear from you.

We are currently seeking dedicated, compassionate and resilient Residential Support Workers to join our growing team, providing vital support to children and young people with complex mental health needs within a safe, nurturing residential setting.

About the Role:

As a Residential Support Worker, you will play a key role in supporting children and young people aged between 8 and 18 who have experienced significant trauma, emotional distress, or mental health difficulties. These children may present with behaviours that challenge, as a result of complex life experiences such as abuse, neglect or family breakdown.

Your primary responsibility will be to provide consistent care and emotional support, helping to create a structured and therapeutic environment in which the children feel safe, valued and understood. You’ll work as part of a close-knit, multidisciplinary team that places the wellbeing and development of the child at the centre of everything.

Key Responsibilities:

Establish and maintain positive, trusting relationships with the young people in your care.
Provide day-to-day support including personal care, mealtimes, education support, and recreational activities.
Encourage and model healthy coping strategies, promoting emotional resilience and independence.
Respond effectively to challenging behaviours using trauma-informed approaches and de-escalation techniques.
Assist with the planning and delivery of individual care plans, behaviour support plans and risk assessments.
Work collaboratively with other professionals including social workers, mental health practitioners, education staff and families.
Maintain accurate records and documentation in line with regulatory requirements.
Contribute to a safe, clean and positive living environment that feels like home.
Take part in training, supervision and team meetings to support your personal and professional development.

About You:

This role is both emotionally and physically demanding but can be immensely rewarding for the right person. We’re looking for individuals who are:

Empathetic, patient and emotionally resilient.
Passionate about the wellbeing and development of children and young people.
Excellent communicators, with the ability to build rapport and trust.
Reliable, consistent and committed to making a long-term difference.
Calm under pressure and able to think on your feet.
Flexible to work a rota that includes evenings, weekends and sleep-ins.

Experience working with children or young people, particularly those with emotional, behavioural or mental health needs.
Basic understanding of safeguarding and child protection.
Right to work in the UK.
A full UK driving licence (desirable, but not always essential depending on location).

NVQ Level 3 in Residential Childcare (or willingness to work towards this qualification).
Knowledge of trauma-informed practice, attachment theory, or therapeutic parenting approaches.
First Aid and de-escalation training (training can be provided).

What We Offer:

A supportive and inclusive team environment where your voice is heard.
Comprehensive induction and ongoing training including access to recognised qualifications.
Career progression opportunities within a growing organisation.
Competitive salary and additional payments for sleep-ins.
Pension scheme.
Employee assistance programme and wellbeing support.

About Us:

The Cambian Group is committed to providing high-quality, person-centred care for children and young people who require residential support. We believe every child deserves the opportunity to heal, grow and thrive in a stable and nurturing environment.

Our homes are designed to feel like family homes, with small staff teams and a focus on positive relationships, consistency, and therapeutic care. We are proud to be part of the journey that helps young people rebuild their lives and reach their full potential.

Safeguarding Statement:

The Cambian Group is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to an Enhanced DBS check and satisfactory references.

Join us and be the difference that helps shape a brighter future.