Support Worker

British Red Cross; Inverness; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Flexible working

36 days annual leave

Pension scheme

Learning & development

Discounts

Wellbeing support

Cycle2Work

Job summary

British Red Cross is seeking a Service Support Worker to assist adults in their own homes and in the community, providing compassionate, practical care and emotional support. The role requires patience, reliability and the ability to make service users feel safe and valued.

Registering with the SSSC within 3 months is a condition of employment, and the position offers flexible hours, including evenings and weekends, to suit service users’ needs.

Qualifications

• Excellent communication skills and a caring, respectful approach.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
• Flexibility to work evenings and weekends, and a willingness to register with the SSSC.

Responsibilities

• Provide personal, emotional, and practical support to adults in their own homes or community.
• Support service users with daily living tasks like bathing, dressing, meal prep, and medication.
• Liaise with health and social care professionals to ensure high-quality care.
• Promote safety and wellbeing through risk assessments and welfare checks.

Skills

Communication

Empathy

Flexibility

Job description

Support Worker - Community

Location: Inverness with travel around the area

Salary: £13.45 per hour

Hours: Zero hours, as and when required

Contract: Casual

Additional Requirement: Successful candidates will be required to register with the Scottish Social Security Council (SSSC) within 3 months of starting.

Unfortunately we are unable offer sponsorship for this role.

Do you want to make a real difference in someone’s life every single day? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We’re looking for someone kind, upbeat, and great with people to join our Health and Care team as a Service Support Worker. If you’re patient, caring, and love helping others, you could make a real difference every day. No formal care experience? That’s okay. If you can make someone feel safe, supported, and valued, you’re exactly who we’re looking for.

As a Service Support Worker, you’ll be a lifeline for people who may be struggling due to age, illness, or vulnerability. You’ll help them live more independently and feel more connected. This isn’t just a job - it’s a chance to build meaningful relationships, grow your skills, and give back to your community. With plenty of opportunities to progress, it’s a role that can grow with you.

What day in the life of a Service Support Worker involve?

• Providing personal, emotional, and practical support to adults in their own homes or community.
• Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
• Liaising with health and social care professionals to ensure consistent, high-quality care.
• Promoting safety and wellbeing through risk assessments and welfare checks.

To be a successful Service Support Worker, what will you need?

• Excellent communication skills and a caring, respectful approach.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
• Flexibility to work evenings and weekends, and a willingness to register with the SSSC.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders