Support Worker

Glenholme Specialist Healthcare; Hemel Hempstead; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

28 days holiday

Birthday day off

Long service leave

Performance bonuses

EAP

Pension scheme

Life assurance

Cycle2Work

Blue Light Card

Job summary

Glenholme Healthcare in Hemel Hempstead is seeking a dedicated Support Worker to assist residents with learning disabilities in a safe and caring environment. No prior experience is required, and full training is provided. You will work across a rota that includes days, evenings, weekends and bank holidays where needed.

The role emphasises reassurance, daily living support, and promoting independence. You will also assist with personal care and have access to ongoing training and development.

Qualifications

• No previous experience required.
• Willing to work across rota including days, evenings, weekends and bank holidays.
• Comfortable working with dogs and cats.

Responsibilities

• Providing reassurance, emotional support, and daily assistance to residents.
• Supporting with personal care where required.
• Administering medication in line with care plans.
• Responding promptly to residents' needs and supporting positive outcomes.
• Maintaining accurate records and completing daily reports.
• Ensuring the environment is safe, clean, and welcoming.
• Encouraging independence, choice, and participation in daily activities.

Job description

Support Worker – Learning Disabilities Service

Location: Glenholme Healthcare, The Marlowes, Hemel Hempstead, HP1 1GQ
Salary: £12.75 up to £12.95 per hour + Paid Training

Hours: Full-time position available – applicants must be flexible to work across a rota including days, evenings, weekends, and bank holidays where required.

Sponsorship Not Available

Applicants must be comfortable working in an environment with a dog and cats.

Make a Real Difference Every Day

Do you have a calm and reassuring presence that helps others feel safe and supported?
Are you kind, compassionate, and attentive to detail? No previous experience required.

Whether you've worked in care or come from retail, hospitality, customer service, cleaning, or admin – if you're passionate about helping others, we will provide you with the training, tools, and support to succeed as a Support Worker.

If you're looking for a meaningful role where your support truly matters, Glenholme in Hemel would love to welcome you to our team.

Why Join Glenholme?

We believe in investing in our teams with development, recognition, and a supportive environment. You'll receive all the training you need to thrive and grow in your career.

Career Progression & Paid Training

• Salary increase after completing our paid-for Care Certificate (industry-recognised qualification)
• Further salary increase on completion of a Level 2–3 NVQ qualification
• Up to £128 compensation for completing e-learning before you start
• Access up to 40% of earned salary early with Hastee Pay
• Ongoing training and career development

Health & Wellbeing Benefits

• 28 days holiday including bank holidays*
• Additional birthday day off plus up to 5 extra days for long service*
• Quarterly Awards recognising staff excellence and performance-related bonuses*
• Employee Assistance Programme – expert advice for mental health, finances, family and wellbeing*
• Pension scheme and life assurance cover up to £10,000*
• Cycle2Work scheme*
• Reimbursed Blue Light Card for national retail and leisure discounts*

Your Role as a Support Worker

As a Support Worker, you will play a vital role in ensuring the safety, comfort, and wellbeing of residents while promoting independence and person-centred support.

Key responsibilities include:

• Providing reassurance, emotional support, and daily assistance to residents
• Supporting with personal care where required
• Administering medication in line with care plans
• Responding promptly to residents' needs and supporting positive outcomes
• Maintaining accurate records and completing daily reports
• Ensuring the environment is safe, clean, and welcoming
• Encouraging independence, choice, and participation in daily activities

Inclusion & Equality at Glenholme

We are proud of our inclusive, respectful, and person-centred culture. At Glenholme, everyone is valued – our service users, their families, and every member of our staff.

About Glenholme – The Marlowes, Hemel Hempstead

The Marlowes is a secure, gated development offering a mix of well-appointed studios and one-bedroom flats, tailored for adults with learning disabilities and physical needs. The setting promotes greater independence with access to a 24/7 staffed communal flat for additional support.

Each home is designed with accessibility in mind – featuring wet rooms, height-adjustable kitchen worktops, and wide doors – offering comfort and personalisation to meet individual needs.

Job Code: GHMAR1