Support Worker

Home Group; Gateshead; On-site; GBP 22,000 - 26,000; Full time

Job summary

A community support organization in Gateshead is seeking a Support Worker to help women fleeing domestic abuse. This role involves assisting customers with mental health needs, facilitating daily living tasks, and promoting independent living skills. The ideal candidate will have a passion for supporting others and the ability to handle sensitive situations with empathy. This permanent position offers a competitive benefits package and the chance to make a real difference in people's lives.

Benefits

34 days leave, pro-rated

Paid volunteering time

Matching pension contributions

Health cash plan savings

Career development and training

Supermarket discounts and travel expenses

Qualifications

• Experience in supporting individuals with mental health or complex needs.
• Ability to implement support plans and complete assessments.
• Confident using technology for planning and collaboration.

Responsibilities

• Support customers with daily living tasks and achieving goals.
• Assist with budgeting and independent living skills.
• Build relationships and provide emotional support.

Skills

Passion to support customers

Experience caring for others

Ability to work independently

Flexible, person-centred approach

Job description

Overview

Support Worker - ( 251072 )

Permanent, Full time 37.5 (hpw)

Astell House, Gateshead, Female only service

We can’t sponsor you due to certificate limits. We review this regularly

“This post is open to female applicants only, as being female is deemed to be a genuine occupational qualification under Section 29, Schedule 3 7 (27-7) of the Equality Act 2010”

Home, a place where you belong

As our Support Worker, you’ll walk alongside women and families fleeing domestic abuse, many with complex needs, helping them build the skills and confidence to live independently in the community.

Working alongside a team that genuinely cares and gives you the chance to make a real difference, you’ll get to see the impact of your support every day, as customers move closer to their goals and dreams.

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the10thBest place in the UK for Wellbeing

Typical day as our Support Worker

• Support customers with mental health and/or complex needs, with daily living tasks and achieving goals in support plans
• Assist with meals, shopping, budgeting, tenancy and moving towards independent living
• Complete risk assessments, support planning, goal setting, and reviews
• Time for chats, relationship building, and teamwork, no rushing between customers
• You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK

You bring

• Passion to support our customers to live their best life
• Experience caring for others (through work, family, or personal life)
• The ability to work independently, stay calm under pressure, and remain resilient
• A flexible, person-centred approach, recognising every customer is unique

Job details

You’ll find that no two days are ever the same…

Occasionally our customers\' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate

Confident using technology for plans, training, and collaboration

You’ll need an Enhanced DBS check done and we pay for that

Working a rolling rota, working 12 hour shifts with 1 hour break.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]