Support Worker

Home Care Direct; Folkestone; On-site; Full time

Job summary

A leading care provider seeks a Personal Care Assistant for overnight shifts supporting a client with complex medical needs. This role requires compassion, excellent communication skills, and prior complex care experience. Enjoy benefits like paid training, pension scheme, and ongoing support.

Benefits

Company pension scheme

Enhanced bank holiday pay

Paid training

Dedicated Regional Care Lead & Nurse support

24/7 on-call assistance

Long Service Awards

PA of the Quarter Awards

Qualifications

• Previous experience in complex care is essential.
• Excellent verbal and written communication skills.
• Demonstrate a responsible attitude and self-motivation.

Responsibilities

• Provide reliable, essential care and support to a client with complex needs.
• Undertake light domestic duties around the home.
• Support client in living a healthy and happy life.

Skills

Communication

Self-motivation

Ability to remain calm under pressure

Compassion

Job description

Folkestone, United Kingdom | Posted on 06/20/2025

Hours: 35 hours a week – waking nights 21:00 – 07:00

Pay: £14.50 per hour

About HomeCareDirect

HomeCareDirect is a national service provider and a leader in personalised home care. We are committed to delivering safe, compassionate, and person-centred care, while supporting our staff with top-quality training, supervision, and development opportunities.

Why Join Us?

As a valued member of our team, you’ll enjoy:

• Company pension scheme
• Enhanced bank holiday pay
• Paid training

Ongoing Support & Recognition

• Dedicated Regional Care Lead & Nurse support
• 24/7 on-call assistance
• Long Service Awards
• PA of the Quarter Awards

The role of this Personal Care Assistant

Our personal care assistants join our client’s support team, providing reliable, essential care and support in their home. You will be employed by HomeCareDirect on behalf of the client, with a focus solely on supporting them.

This role is full-time, contracted to 35 hours per week, for waking nights. Shifts will be allocated on a 4 on / 4 off basis. The hours of work will be 21:00 to 07:00.

About the Client and Duties

Our client is a man with very complex care and medical needs following an accident. He is very easy-going with a sense of humour and has full capacity. Full support is required to ensure he lives a healthy and happy life. During your shift, you will support our client when needed and undertake light domestic duties around the home while maintaining an aseptic environment.

Personal Care Assistants should have prior experience in complex care and demonstrate the ability to stay calm under pressure. You should be self-motivated and capable of working independently without direction. We are looking for someone who is friendly, approachable, and easy-going.

Training and Support: We provide comprehensive, paid training to CQC standards covering:

• Full induction
• Safeguarding Adults
• Health & Safety / First Aid / Food Hygiene
• Moving & Handling
• Complex Care Training including: Tracheotomy Care, Oral Suction, Nebuliser, Cough Assist
• Catheter and Bowel Care
• Spinal Injury Awareness

All training must be completed before the start date, with training hours paid at £14.00 per hour.

Requirements:

• Previous experience in complex care is essential
• Excellent communication skills, both verbal and written
• You must be able to remain calm under pressure
• You must demonstrate a responsible attitude and be self-motivated
• Commitment to long-term, person-centred care
• You must be reliable, compassionate, and committed to respecting confidentiality

Our organization is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so they can provide safe, effective, and compassionate care.