Support Worker

Westward Housing Group; Exeter; On-site; GBP 25,000; Full time

Job summary

Westward Housing Group is seeking Support Workers for a 12-month fixed-term contract to assist residents at Mortimer House in Exeter. Responsibilities include supporting residents in improving their wellbeing, developing individual support plans, and advising on housing issues. The role offers an annual salary of £24,680, enhanced leave, and additional benefits, fostering an inclusive community.

Benefits

Enhanced 26 days annual leave + Bank Holidays

Healthcare plan with retail discount scheme

Company pension scheme - matched contributions up to 10% of salary

Learning Opportunities

No personal care responsibilities

£250 refer a friend scheme

Qualifications

• Experience or demonstrable understanding of working with people with support needs.
• Committed to safeguarding and promoting the welfare of vulnerable adults.

Responsibilities

• Liaising with customers, colleagues, and professionals to support their journey.
• Developing individual support and safety plans.
• Advising on housing and tenancy issues.

Skills

Excellent communication skills

Adaptability

Solution focused thinking

Job description

Support Workers

37.5 Hours per week

12 month fixed term contract

Salary: £24,680 per annum

Mortimer House is our largest supported accommodation project, located in Exeter, providing tenancy experience for customers over a period of up to 2 years through our Housing Plus model, accommodation plus support, which we find is invaluable for our customers. Mortimer House is undergoing a period of change and now is the ideal time to consider joining the journey.

Initially, for a period of 12 months, we are seeking to recruit to the following roles; Housing Officer, Financial Inclusion Officer and Support Workers to join our existing team to make Mortimer House a thriving community where our customers succeed and can successfully move on to permanent accommodation.

In this role you will support the residents to improve their wellbeing, make links with their local communities and manage their homes by working alongside them to support them in meeting their potential.

Duties of the role include:

Liaising with customers, colleagues and other professionals to support the customers journey, ensuring that we maintain regular liaison with the referrals and process.

Working alongside customers to develop an individual support & safety plan by identifying goals and assessing barriers to reaching goals.

Advising on housing and tenancy related issues, including ASB, welfare benefits including knowledge of entitlement and how to claim, financial and budgeting matters.

Ensure records are thorough and up to date using our case management and housing systems.

Is this you?

• Adaptable with excellent communication skills
• Experience or demonstrable understanding of working with people with support needs
• A solution focused thinker with the ability to work creatively
• Committed to safeguarding and promoting the welfare of vulnerable adults
  
  

The benefits of working for Westward include:

• A competitive annual salary of £24,680
• Enhanced 26 days annual leave + Bank Holidays
• Healthcare plan with retail discount scheme
• Company pension scheme - matched contributions up to 10% of salary
• Learning Opportunities
• No personal care responsibilities
• £250 refer a friend scheme
  
  

If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page. To view the job description please click here.

Closing date: 18th July 2025

Interview date: Week commencing 28th July 2025

We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.